URBN HR Coordinator (Benefits)

Urban Outfitters•Philadelphia, PA

About The Position

URBN is looking for an HR Coordinator to join their Benefits and HR Operations Department. This role will be responsible for coordinating administrative tasks and activities, supporting the administration of health and welfare plans, managing communications, and assisting with employee onboarding and HR operations.

Requirements

Exceptional written and verbal communication skills.
High level of integrity given the position's confidential nature.
Strong organizational skills and ability to independently prioritize daily tasks.
Strong customer service attitude.

Nice To Haves

1-2 years of work experience in HR, Benefits, or retail management roles preferred.
Project management skills a plus.
Experience with UKG a plus.

Responsibilities

Support the administration of health and welfare plans across North America.
Coordinate regular benefit communications for all benefit-eligible populations.
Organize materials and communications for open enrollment and ongoing benefits events.
Manage the approval system for the Dependent Verification System.
Complete employee benefit verifications and respond to general benefits inquiries via email and phone.
Reconcile payments, track stop-loss reimbursements, and review utilization reports.
Run monthly, bi-monthly, and quarterly reports and audits as needed.
Coordinate wellness events and initiatives to promote employee well-being.
Work directly with key vendors to ensure service level agreements are met.
Handle all departmental billing and check requests.
Facilitate weekly New Hire Orientation sessions for the Home Office, including presenting the Benefits overview and welcoming new employees each Monday.
Handle employment verification requests and assist with the unemployment claims process by preparing required documentation, tracking claim status, and ensuring timely and accurate submissions.
Assist with the I-9 process by supporting compliance efforts, monitoring completion status, and helping to identify and resolve issues—including those related to Social Security Number (SSN) corrections and E-Verify case support.
Provide administrative support to the HR Department, including managing the HR inbox, handling departmental mail, and responding to routine policy and procedure inquiries.
Assist with special projects and tasks as assigned.