HR Change & Project Manager

JLL•Chicago, CO

1d•Onsite

About The Position

JLL is seeking an experienced, effective, and dynamic project and change manager to join its project teams. This role will deliver large, complex, and multi-year transformational change projects, ranging from new technology/system implementations to organizational change projects. The ideal candidate will have experience and skills to operate across all four program disciplines: Change Management, Communications, Training, and Project Management, with the flexibility to deliver between these disciplines. Financial acumen is also beneficial for building business cases required for projects. The role requires significant experience delivering complex change initiatives globally, with a pragmatic approach that delivers operationally for the project. Experience in leading change management for new system implementations, organizational design changes, and participating in projects across all HR CoE disciplines is essential.

Requirements

Significant experience delivering complex change initiatives globally.
Experience in leading change management for new system implementations, organizational design changes and participating in projects across all HR CoE disciplines.
Flexibility to work and deliver between Change Management, Communications, Training and Project Management disciplines.
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Financial acumen is also beneficial for building business cases required for our projects.
Pragmatic approach that delivers operationally for the project.

Responsibilities

Develop overall change management plan and approach.
Lead & execute on all change management efforts for the project & support transition to BAU at the conclusion of project.
Develop impact analysis for project changes in process, system, roles, behaviors, skills.
Utilize content to inform detailed communication and engagement plans.
Define and assess key stakeholders, and create and execute stakeholder plan to actively engage key supporters and resisters.
Support planning and execution of adoption and sustainability plan to include measures of success.
Consolidate change risks across all workstreams and escalate to Program Sponsor and/or Program Manager as appropriate.
Consult and coach project teams in change management, sharing best practices and methodology used.
Identify and manage anticipated and persistent resistance, putting a plan in place to mitigate this.
Document and communicate overall program change management status and risks on agreed upon cadence.
Coaching project teams on change management and supporting on guidance for ad hoc projects as needed.
Project intake, scoping and business case creation.
Project Timeline, project plan creation and tracking.
Development of Project Governance.
Project meeting management and action tracking.
Project documentation, maintenance and reporting.
Risk/Issue/ Decision identification and mitigation.
Develop communications and engagement plans for the project.
Partner with the communication lead to support planning and execution of communication plans.
Provide guidance to project Communications on best implementation/ engagement approach.
Supporting on the creation of collateral to be used with employees.
Develop training approach & documents where needed.
Support training efforts through providing input, document requirements and support/feed into delivery of training.
Create training collateral where required in collaboration with L&D teams.
Evaluate user readiness for project implementation.