HR Business Partner - Hazleton DC

American Eagle Outfitters•Hazle Township, PA

About The Position

American Eagle Outfitters is hiring an HR Business Partner for its Hazleton, Pennsylvania Distribution Center, a new site opening in February 2027. The role partners with distribution center leaders to support the workforce and the operation, with emphasis on talent acquisition, leave administration, workplace investigations, compliance, and the labor, safety, and productivity needs of a distribution center. The facility supports seasonal volume changes and 24/7 operations. The HR Business Partner leads high-volume recruiting and workforce planning; manages employee relations matters and investigations; administers leaves and ADA accommodations; coaches frontline managers and supervisors; supports regulatory compliance and safety standards; analyzes workforce metrics; and serves as a subject-matter expert for HR, timekeeping, attendance, and leave-management systems. The position requires knowledge of federal and Pennsylvania employment laws and close partnership with Safety and Operations.

Requirements

  • At least 3 years of HR experience in a high-volume distribution center or 24/7 manufacturing environment.
  • Ability to manage high-volume recruiting, conduct hiring events, and support labor forecasting.
  • Working knowledge of FMLA, ADA, Workers’ Compensation, and Pennsylvania employment laws.
  • Experience conducting prompt, thoroughly documented workplace investigations and handling employee relations.
  • Demonstrated ability to coach and develop frontline supervisors and managers.
  • Ability to analyze attendance, turnover, and labor metrics to address operational challenges.
  • Clear, professional, and empathetic written and verbal communication skills across all levels.
  • Familiarity with HRIS and timekeeping platforms, such as Kronos/UKG.

Nice To Haves

  • HR certification such as SHRM-CP or PHR, or specialized training in compliance or investigations.
  • Professional fluency in Spanish.

Responsibilities

  • Partner with distribution center leadership on labor forecasting and plan and execute direct-hire recruiting events to maintain talent pipelines for seasonal volume shifts and 24/7 operations.
  • Lead prompt, impartial investigations involving policy violations, harassment, safety incidents, and attendance issues; document findings thoroughly.
  • Manage the end-to-end leave-of-absence process, including FMLA, Workers’ Compensation, and ADA interactive discussions, with complete documentation and alignment with applicable federal and Pennsylvania laws.
  • Coach and provide structured training to shift managers and supervisors on leadership, performance management, and consistent policy enforcement.
  • Conduct regular HR audits, enforce state and federal labor regulations, and partner with Safety and Operations to support a compliant, accident-free environment.
  • Analyze turnover, attendance trends, and investigation case volumes to identify operational issues and implement proactive workforce solutions.
  • Use HRIS, timekeeping, attendance-tracking, and leave-management systems such as Kronos/UKG to maintain data integrity and support shift operations.

Benefits

  • Generous associate discount.
  • Casual dress code.
  • Company-wide events.
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