HR Business Partner

Solera Senior Living•Chicago, IL

1d•Hybrid

About The Position

Solera Senior Living is seeking an HR Business Partner to be the on-the-ground people leader for the communities they support. This role is part of each community's leadership team and serves as the primary point of contact for Executive Directors on talent, team, and culture matters. The HR Business Partner will also act as the local extension of the People Strategy & Operations team, implementing Solera's people programs and providing feedback to shape them. This role involves designing, testing, and refining new ways of working, requiring a builder's mindset and a passion for continuous improvement. The position is matrixed, requiring equal partnership with Executive Directors and the People team, including the Director of People Strategy, People Operations, Talent Acquisition, and Learning & Development.

Requirements

Bachelor's degree in Human Resources, Business, or a related field, or equivalent experience.
3+ years of progressive HR experience.
Experience with employee relations, including investigations and performance management.
Ability to build trust with operational leaders and handle sensitive matters with discretion.
Working knowledge of federal and state employment law.
Comfort with HRIS systems and HR reporting, and the ability to turn data into insight.
Ability to travel up to 30% between assigned communities.

Nice To Haves

Multi-site or regional HR business partnering experience.
Multi-state employment law experience.
PHR/SPHR or SHRM-CP/SCP certification.
Senior living, healthcare, or hospitality experience.
Experience building and improving processes in a fast-moving, growing organization.
Comfort with ambiguity.

Responsibilities

Act as a trusted advisor and coach to Executive Directors and department leaders on performance, team dynamics, and organizational decisions.
Lead employee relations for assigned communities, including conducting investigations, advising on performance management, and ensuring accurate documentation.
Partner with Talent Acquisition to drive hiring and onboarding processes, from creating hiring plans to ensuring a strong first 90 days for new team members.
Run talent reviews and performance appraisal cycles locally, and assist in building bench strength and succession plans.
Partner with Learning & Development to implement leadership development tools and resources.
Implement Solera's engagement and retention strategy, with a focus on frontline team members.
Utilize engagement survey, turnover, exit, and stay interview data to identify and address potential issues.
Pilot and roll out engagement and recognition programs with community leadership.
Assist in designing, testing, and refining people processes and tools with the People Strategy team, providing feedback on their effectiveness in communities.
Partner with People Operations on onboarding, benefits inquiries, HRIS data accuracy, payroll issues, leaves of absence, workers' compensation, and compliance with federal, state, and local employment law.
Ensure communities are survey-ready by maintaining complete team member files, tracking required training and certifications, and ensuring HR compliance documentation.
Provide consistent and caring HR support to team members, ensuring reliability and embodying the People First philosophy.
Utilize technology and AI responsibly to improve efficiency and enhance partnerships with leaders.