HR Business Partner

Prestige Employee Administrators•Morrisville, NC

27d•$80,000 - $95,000•Hybrid

About The Position

For almost 30 years, PrestigePEO has partnered with brokers and business owners to deliver comprehensive workforce solutions that simplify HR, control costs, and support employee success. As a full-service Professional Employer Organization (PEO), we provide integrated HR services, employee benefits, payroll administration, workers' compensation, compliance guidance, retirement solutions, and advanced HR technology through our co-employment model. This approach gives businesses access to large group purchasing power, experienced HR expertise, and scalable infrastructure typically reserved for larger organizations. Working alongside broker partners, PrestigePEO helps businesses build stronger teams, remain compliant in complex regulatory environments, and focus on sustainable growth.

Requirements

Minimum three years of HR Generalist or related experience.
Broad knowledge of Human Resources including but not limited to General HR, Benefits Administration, Payroll, Risk Management, Retirement Services, and Client Support.
Salesforce
Prism
Problem solve
Public speaking and presentation skills.
Excellent verbal and written communication skills.
Detail oriented with ability to multi-task and prioritize deliverables.
Adept at learning new technology.

Nice To Haves

PHR or SHRM-CP certification preferred.
Previous PEO industry and/or client service delivery experience preferred.
Bachelor’s degree (business administration or human resources) preferred.
Multi-state compliance experience preferred.
Bilingual English/Spanish preferred

Responsibilities

Serve as the primary contact for clients’ human resources needs, ensuring compliance with all applicable federal, state, and local laws.
Provide account management for clients as it relates to Prestige services.
Oversee other dedicated client resources to ensure coordinated service delivery.
Develop and maintain effective business relationships with clients and brokers.
Conduct client visits (virtual and in-person) to develop and enhance client satisfaction.
Engage Payroll Specialists, Benefits Specialists, and other internal colleagues as needed to address client and worksite employee needs.
Act as a resource and advisor to clients on human resources matters such as new hire on-boarding, employee engagement, employee relations, performance management, progressive discipline, coaching, leave of absence, employee complaints/investigations, and exit strategies/termination.
Manage employee handbook creation, facilitate training initiatives, and support development of clients’ policies and procedures.
Learn and develop competence with all technology applications and other tools necessary to perform the role.
Support human resource processes and procedures to ensure accurate, timely and consistent service delivery to clients.
Collaborate with colleagues across departments to resolve problems for clients and worksite employees, including Payroll, Benefits, Compliance, Workers’ Compensation/Risk, Tax, and others.
Ensure a smooth onboarding experience for new clients and newly hired worksite employees.
Foster teamwork and a positive work environment through frequent collaboration with other HR Business Partners, Benefits Specialists, and Payroll Specialists in promoting best practices.
Participate in special projects within the HR Client Services department.
May need to travel to clients.