HR Business Partner

Grand America Hotels & Resorts•Flagstaff, AZ

10h•Hybrid

About The Position

The HR Business Partner will provide essential HR support for Little America Hotels & Resorts (LAHR). This role is ideal for a bilingual professional with a solid foundation in HR practices who is eager to further their career in a dynamic hospitality environment. The HR Business Partner will support employee relations, strategic HR initiatives, and talent communications programs working under the guidance of the HR Director.

Requirements

3 years of experience in an HR or Hospitality Management role, preferably in a hospitality
Strong communication and collaboration skills.
Solid understanding of HR principles and employment laws, with proven ability to manage complex employee relations matters with discretion and sound judgment.
Benefit knowledge for assisting employees with standard benefit questions.
Strong communication and interpersonal skills, with the ability to influence and build credibility at all levels of the organization.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Ability to manage confidential information with discretion.
Enthusiastic, positive attitude, proactive, self-motivated, and able to work independently as well as collaboratively.
Strong problem-solving abilities and a commitment to delivering excellent customer service.
HRIS knowledge; UKG preferred.

Nice To Haves

Bilingual proficiency in Spanish and English is preferred.
Bachelor’s degree is preferred.

Responsibilities

Partner closely with LAHR business leaders to understand their goals and challenges, translating them into effective people strategies.
Provide assistance to LAHR employees and managers regarding HR-related questions and issues.
Gain a comprehensive understanding of the day-to-day rhythms of employee experiences in each assigned department.
Manage post-crisis initiatives, including individual follow-ups, providing counseling resources, and collaborating with management to resolve issues.
Assist with hiring and onboarding key talent as needed for various lines of business.
Assist in managing and documenting Performance Improvement Plans (PIPs), warning letters, and verbal warnings. Support documentation and follow-up processes.
Support both voluntary and involuntary terminations, ensuring proper documentation and adherence to policies.
Assist with the performance review process for LAHR properties.
Proactively resolve issues at ground level to prevent disruptions in operations. Refer large-scale employee relations issues to HR management.
Assist in processing and managing personal leave requests, including Family and Medical Leave Act (FMLA), Long-Term Disability (LTD), and Leaves of Absence (LOA).
Assist with HRIS data entry, workflow review, and report generation. Assist and support payroll operations.
Research and analyze employee trends to understand ways to increase employee engagement and retention. Analyze HR metrics and trends to provide data-driven insights and recommendations that inform business decisions.
Lead change management initiatives, helping teams navigate organizational transitions smoothly and maintaining employee engagement throughout periods of transformation.
Assist in interpreting and communicating HR policies.
Help coordinate, support and facilitate training sessions for LAHR employees and leaders.
Regularly interact with department heads across Executive Office, Rooms, Food & Beverage, Kitchen, Sales & Catering, Accounting, Maintenance, Grounds, and Travel Center to address HR needs and ensure alignment with HR initiatives.
Assist in planning and executing employee recognition and rewards events, including scheduling, setup, and preparation.
Assist with planning and executing employee events to boost morale and employee engagement.
Assist with safety initiatives, training, and compliance to foster a safe work environment for all LAHR properties. Assist with managing safety tracker spreadsheet and document in UKG all employee incidents.
Enhance employees’ understanding of company benefits, perks, Employee Assistance Programs (EAPs), and leave accommodation.

Benefits

Cross training and Advancement opportunities
Medical, Dental, & Vision Insurance coverage (full time only)
Health & Flexible Savings Accounts (full time only)
401K with 6% match
Life Insurance (full time only)
Long term Disability (full time only)
Accident Insurance, Hospital Indemnity Insurance, and Critical Insurance (full time only)
Generous paid time off, up to 128 hours after 90 days (full time only)
Employee Discounts on merchandise, meals, fuel, rooms, & golf course
Exclusive employee discounts through Perkspot
Tuition Reimbursement Program; Up to 75% reimbursement (full time only)
Employee Assistance Program through Headspace