HR Business Partner

TAG - The Aspen Group•AZ - Remote, AZ

27d•$80,000 - $100,000•Hybrid

About The Position

The Aspen Group (TAG) is a leading retail healthcare business support organization in the U.S., supporting thousands of healthcare professionals across various categories like dental, urgent care, medical aesthetics, and animal health. TAG provides centralized business support services to power its consumer-facing businesses. The Lovet Pet Health Care team, part of TAG, aims to provide better care to more pets by building a modern veterinary experience. As an HR Business Partner for Lovet, you will support hospital leadership across the entire employee lifecycle, leveraging project management, facilitation, and communication skills to deliver talent solutions and build trusted partnerships. This role involves implementing HR and operations programs and providing strategic and hands-on support in areas such as performance management, employee relations, workforce planning, onboarding, training, safety, retention, compliance, and labor relations.

Requirements

Excellent verbal and written communication skills.
Considerable knowledge of principles and practices of human resource management, dynamics of employee development and professional growth, and training program design and presentation.
Working knowledge of state and federal labor laws and regulations.
Ability to compose and present comprehensive reports.
Ability to plan, organize and present training activities to diverse employee groups.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Proficient with Microsoft Office Suite or related software.
Bachelor's degree in human resources or a related field preferred.
4+ years of human resource experience; or any combination of education, training and experience that demonstrates the ability to perform the duties of the position.
SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred.

Responsibilities

Delivers timely HR reporting and insights to stakeholders and field teams to enable data-driven, strategic decision-making.
Partners with operations to drive best-practice adoption and compliance at the hospital level, aligning day-to-day execution with organizational goals.
Serves as a strategic thought partner and accountability coach to hospitals in achieving revenue targets, improving efficiency, and maintaining high standards of patient care.
Collaborates with learning and development team to design and execute field-facing training and onboarding programs that enhance DVM and team performance.
Provides targeted recruitment support and helps optimize the candidate interview experience to attract and hire high-quality talent.
Supports hospital and operational leaders in managing staff and veterinarian performance and contributes to the design and implementation of performance management and talent management programs.
Conducts regular hospital visits, documents findings and action items, and communicates outcomes to ensure follow-through and measurable impact.
Serves as a liaison between hospitals and practice support center, ensuring clear communication of people and culture initiatives and alignment with the organization’s strategic direction.
Provides guidance on employee relations and leaves of absence (including FMLA and ADAAA), ensuring compliance, mitigating risk, and enhancing leader capability.
Acts as a brand and culture ambassador, modeling Lovet core values and coaching leaders to build a high-performance, high-engagement culture that supports retention and hospital results.
Performs other related duties as assigned.