HR Business Partner

Impact.com•Victoria, BC

19d•CA$91,000 - CA$96,000•Onsite

About The Position

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results. We are seeking an experienced HR Business Partner to lead human resources operations for our U.S. and Canada technical teams, ensuring alignment between people strategy and business objectives. Based in Victoria, BC, you will support a highly specialized, cross-border organization (including Engineering, Product, and IT). The ideal candidate will bring a strong foundation in HR best practices, employee relations, and organizational development, along with the ability to partner closely with senior and executive leaders to provide strategic guidance, propose innovative solutions, and drive initiatives that reflect both our business goals and company culture. Ultimately, this role serves as a trusted advisor on all aspects of people and organizational effectiveness—helping to shape a high-performing, engaged, and inclusive technical organization across the U.S. and Canada.

Requirements

2+ years proven work experience as an HR business partner
Excellent people management skills
Analytical and goal-oriented
Demonstrable experience with HR metrics
Thorough knowledge of labor legislation
Full understanding of all HR functions and best practices
BS degree in Human Resources or related field or equivalent experience
Knowledge of US and Canadian benefits and payroll

Responsibilities

Act as a trusted advisor to senior and executive technical leaders, aligning people strategies with departmental goals, workforce planning, and organizational design.
Manage complex employee relations issues, provide coaching to managers on performance management, and foster a culture of continuous feedback and development.
Serve as the subject matter expert on U.S. and Canadian labor legislation, payroll, and benefits, ensuring full legal compliance and seamless HR operations across both regions.
Leverage HR metrics and analytics (e.g., retention, engagement, time-to-hire) to diagnose organizational health, identify trends, and propose proactive solutions to executive leadership.

Benefits

Strong extended health benefits: Health & Prescription coverage, vision and dental care, virtual health care, out-of-country medical coverage
Insurance coverage (life, short-term disability, long-term disability, and more)
Health Care Spending Account
Two different Employee Assistance Programs
Responsible PTO policy
Mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage.
Monthly gym reimbursement policy
Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Free Coursera subscription
PXA courses
Generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology stipend to help you set up your home office
Monthly allowance to cover your internet expenses.