HR Business Partner De Pere, WI

National Carwash Solutions•De Pere, WI

11h•Hybrid

About The Position

National Carwash Solutions (NCS) is a leading provider of car wash equipment, parts, chemicals, and service across North America. This role is integral to the operations organization, focusing on building a strong and well-supported workforce by partnering with plant and distribution leaders. The HR Business Partner (HRBP) will be the primary strategic HR contact for NCS's Plant Operations and Regional Distribution organization. This position is based at the De Pere, Wisconsin plant and will support Regional Distribution Centers in multiple states. The HRBP will advise and coach people leaders, manage complex employee relations issues, and drive initiatives related to retention, performance, and manager capability across diverse time zones and management styles. This is a hands-on role for an experienced HR professional supporting an hourly, plant- and distribution-based workforce in a multi-state environment.

Requirements

7+ years of progressive HR experience, including direct support of hourly and corporate/support-function populations in a manufacturing and/or distribution environment.
Working knowledge of multi-state employment law and the ability to apply it across a distributed workforce.
Demonstrated experience independently handling complex employee relations matters in a manufacturing and/or distribution setting, and coaching managers.
Strong judgment, discretion, and the ability to build trust and partner with leaders at all levels across the organization.
Effective communication and influencing skills across time zones and varied management styles.
A working understanding of AI tools' capabilities beyond routine tasks (e.g., drafting), with a demonstrated willingness to learn, experiment, and apply them to improve real processes.
Bachelor's degree in Business Management or a related field, or an equivalent combination of education and experience.
Candidates must be legally authorized to work in the United States on a permanent basis without the need for employer-sponsored visa support now or in the future.

Nice To Haves

SHRM-CP or PHR certification.
Experience supporting a manufacturing, distribution, or multi-site workforce.
Familiarity with HRIS systems and people analytics.

Responsibilities

Serve as a trusted advisor and coach to people leaders in plant operations and distribution, including Operations Directors, Plant/Operations/Distribution Managers, and supervisors, supporting various management styles and experience levels.
Manage and resolve complex employee relations matters, including investigations, conflict resolution, performance concerns, and exit decisions, collaborating with the HR Director and legal counsel as necessary.
Guide managers through the entire performance management cycle, encompassing goal setting, reviews, calibration, coaching plans, and performance improvement plans.
Provide guidance on multi-state employment law compliance, ensuring HR practices adhere to diverse state and local requirements across the field operations.
Analyze turnover and engagement trends for plant, manufacturing, distribution, and warehouse roles, and collaborate with operations to develop and implement retention strategies.
Support workforce and organizational planning, including organizational design, leveling, staffing needs, and succession planning for the regional structure.
Partner with operations and EHS leaders to reinforce safety and compliance expectations within the field workforce.
Lead or support change management efforts during organizational growth and restructuring.
Provide input on compensation, leveling, and offer decisions in conjunction with the HR Director.
Enhance people-leader capability through coaching, training, and consistent application of HR policies and practices.
Partner with and direct the HR Generalist on daily operational tasks, escalations, and process improvements.
Champion the use of AI for continuous improvement by redesigning and automating processes in collaboration with other HR teams.