HR Business Partner - Indiana

Continental Services•Indianapolis, IN

56d•Hybrid

About The Position

The Human Resources Business Partner (HRBP) is an integral member of the Talent Management Team whose mission is to support operational goals by anticipating the needs of the organization, through intentional partnership. We achieve our goals by putting people first; and leading with curiosity, vulnerability, and integrity. The HRBP is obsessed with building strong partnerships with operational leaders and other strategic partners within their territory. Through partnership with the broader HR team, the HRBP has developed tools, training, and resources to empower managers and leaders throughout the organization to create a work environment that facilitates open, honest communication, fosters team member development, and empowers our team members to delight our guests. Counsels People Leaders on how to most effectively lead their locations, increase team member engagement. Advises People Leaders on performance management and terminations. Responds to Team Member inquiries. Utilizes Qualtrics to measure company engagement via Annual Engagement, Lifecycle, Stay, and Exit Surveys. Conducts Talent Reviews with People Leaders to assess team talent and assists in creating action plans to improve team function. Responds to unemployment claims as needed. Hosts quarterly roundtables with team members to identify areas of strength, and areas for needed improvement. Develops action plans for improvement in partnership with Operational Leadership. Leverages the Culture Scorecard to share trends with Operational Leadership and address areas of opportunity as needed. Collaborates with the Total Rewards team for benefits and payroll questions concerning the team members in the HRBP’s area of responsibility. Collaborates with Recruitment to proactively identify key indicators of retention and engagement concerns for their group. Leads training and onboarding presentations for new team members and People Leaders as needed. Supports the Annual Performance Review process by coaching and guiding managers on the quality of revie feedback and ensuring completion of the process for their group. Performs other related duties as assigned.

Requirements

Bachelor’s degree required.
5 years progressive HR experience required.
Current human resources certification preferred.
Ability to maintain confidentiality and build trust with stakeholders.
ENPS experience required. Qualtrics experience preferred.
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
This is a hybrid role that supports Terre Haute, IN, Indianapolis, IN, Fort Wayne, IN, and South Bend, IN.
Travel 60% throughout the assigned territory on a weekly basis.
Travel quarterly to Michigan headquarters.

Nice To Haves

Current human resources certification preferred.
Qualtrics experience preferred.

Responsibilities

Counsels People Leaders on how to most effectively lead their locations, increase team member engagement.
Advises People Leaders on performance management and terminations.
Responds to Team Member inquiries.
Utilizes Qualtrics to measure company engagement via Annual Engagement, Lifecycle, Stay, and Exit Surveys.
Conducts Talent Reviews with People Leaders to assess team talent and assists in creating action plans to improve team function.
Responds to unemployment claims as needed.
Hosts quarterly roundtables with team members to identify areas of strength, and areas for needed improvement. Develops action plans for improvement in partnership with Operational Leadership.
Leverages the Culture Scorecard to share trends with Operational Leadership and address areas of opportunity as needed.
Collaborates with the Total Rewards team for benefits and payroll questions concerning the team members in the HRBP’s area of responsibility.
Collaborates with Recruitment to proactively identify key indicators of retention and engagement concerns for their group.
Leads training and onboarding presentations for new team members and People Leaders as needed.
Supports the Annual Performance Review process by coaching and guiding managers on the quality of revie feedback and ensuring completion of the process for their group.
Performs other related duties as assigned.