HR Business Partner I

ExtensisHR • Iselin, NJ

5d • Remote

About The Position

ExtensisHR, a leading Professional Employer Organization (PEO), is seeking a talented HR Business Partner to join their team. This role is crucial in providing HR support to assigned accounts, focusing on client relationship management, compliance, talent management, performance management, and employee relations. The HR Business Partner will act as a trusted advisor to clients, ensuring HR strategies align with their goals and comply with federal and state employment laws. ExtensisHR manages over $3 billion in employment-related costs annually and is dedicated to a people-first approach to solving HR needs.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field required.
• Minimum of 2 years of experience in an HR Business Partner role.
• Strong understanding of employment law fundamentals and HR best practices.
• Ability to proactively identify and resolve employee relations issues.
• Experience delivering HR training and conducting presentations.
• Strong verbal and written communication skills with an ability to consult and negotiate.
• Ability to work independently in a remote setting while managing multiple priorities.
• High ethical standards, problem-solving orientation, and a client-service mindset.

Nice To Haves

• PHR, SHRM-CP, or SPHR certification preferred.
• Benefit knowledge preferred but not required.
• Advanced coursework in employment law, HR strategy, or business management is a plus.
• Experience working with school operations leadership and administrators is a plus.
• Prior experience in a PEO or HR outsourcing environment is a plus.

Responsibilities

• Serve as the primary HR contact for client leadership and administrators, providing guidance on HR policies, compliance, and employee relations.
• Address and resolve escalated client inquiries related to payroll, benefits, and HR policies.
• Collaborate with internal departments (e.g., Payroll, Benefits, Risk) to facilitate timely client resolutions.
• Support client operations teams in implementing HR policies, including Employee Handbooks and compliance training.
• Guide client leaders in executing strategic HR objectives, such as performance management, compensation planning, role definition, talent acquisition, and training.
• Ensure compliance with federal and state-specific education labor laws.
• Assist client employees in accessing HR tools and resources on the Client Portal as needed.
• Assist in renewal season in the summary.
• Partner with client operations leadership to provide strategic guidance and best practices for talent management.
• Support clients in refining recruitment strategies, including role definition and workforce planning.
• Assist client leaders in job description development, goal setting, and performance review processes.
• Advise clients on employee retention strategies, including work-life balance initiatives and professional development programs.
• Enable client operations teams to leverage tools for effective performance evaluations and professional development.
• Educate client operations leaders and administrators on best practices for managing employee complaints, performance issues, and workplace investigations.
• Provide guidance on handling employee relations matters, including corrective action, performance improvement plans, and terminations.
• Conduct and document investigations as necessary, delivering fact-based findings to the school while maintaining compliance with policies and legal requirements.
• Ensure clients remain compliant with employment laws, including ADA, COBRA, EEO, FLSA, and FMLA.
• Support clients in managing HR-related changes, such as leadership transitions, policy updates, and workforce restructuring.
• Stay updated on employment regulations that impact educational organizations and provide proactive guidance.
• Engage with senior HR leadership, legal counsel, or external advisors as needed.
• Maintain accurate documentation of client interactions and HR cases within Salesforce.
• Document and track investigations, reductions in force (RIFs), and other sensitive HR matters.
• Utilize HR systems, including Microsoft Office, Client Relationship Management (CRM), and workflow management tools, to support operational efficiency.
• Lead HR change management efforts during client transitions, policy shifts, and organizational restructuring.
• Serve as an HR subject matter expert, providing guidance to internal teams and client operations leadership.
• Support process improvements to enhance HR service delivery for schools.
• Effectively use and understand artificial intelligence (AI) tools and technologies to enhance productivity, decision-making, and overall performance.
• Maintain awareness of emerging AI applications relevant to their responsibilities, apply AI tools ethically and effectively, and continuously develop their AI proficiency.

Benefits

• Competitive compensation
• Progressive Paid-Time Off Program (including time off for volunteering and life events)
• Group Medical, Dental, Vision and Life insurance (available from day one)
• Student Loan Assistance Program
• Pretax Spending Accounts (for health and dependent care expenses)
• Extensive professional development programs
• Discounts in retail and entertainment
• Social and community outreach committee
• Complimentary coffee and snacks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level