HR Business Partner - Associate Relations

Ben Bridge Jeweler • Seattle, WA

12d • $82,000 - $95,000 • Hybrid

About The Position

Ben Bridge Jeweler's corporate office in Downtown Seattle is seeking a qualified HR Business Partner to join our team. The HR Business Partner provides technical human resource support to the corporate office in the functional areas of associate relations, leave administration, and performance management. The position serves as a trusted advisor and partners with managers to ensure consistent adherence to HR policies and employment laws across the organization.

Requirements

• 4+ years’ experience as an HR Generalist or HR Business Partner with a focus on Employee Relations or related discipline.
• 4+ years' experience in employee investigations.
• Proficiency with broad suite of technology but not limited to HRIS systems and cloud-based vendor platforms.
• Experience in leave management.
• Advanced knowledge of employment law, unemployment, Worker’s Compensation, FMLA, ADA and Title VII.
• Excellent written and verbal communication skills
• Ability to work collaboratively with internal team and cross-functionally with other departments
• Strong interpersonal skills to build relationships and handle sensitive situations with discretion
• Strong problem-solving skills to address and resolve issues
• Capability to analyze data and generate reports
• Excellent organizational and time management skills, along with the ability to manage multiple tasks with a strong attention to detail.
• Intermediate knowledge of employee benefits and applicable laws

Nice To Haves

• Bachelor’s degree in Human Resources, Business or related degree preferred.
• PHR or SHRM-CP certification preferred.
• Experience with UKG is a plus.
• General knowledge of retail store operations preferred
• Multi-state experience is desired

Responsibilities

• Provide associate relations guidance and HR policy interpretation for corporate office staff. Address complaints and concerns, conduct investigations, and advise leaders on appropriate resolution strategies.
• Partner with HR Field Managers to promote consistent associate relations practices, guidance and policy interpretation across corporate and field teams.
• Assist with the development and administration of associate programs for Ben Bridge such as onboarding, wellness programs, associate perks, to provide associates with resources to improve quality of life and to become more productive in the workplace.
• Manage the recognition, associate appreciation programs, retiree program, and other activities to enhance the employment experience, encourage superior performance and improve morale.
• Assist with corporate events and activities that provide engagement for all associates.
• Champion company core values by implementing programs and initiatives that promote associate engagement and foster positive culture.
• Manage leave processes, including FMLA, and other leave types.
• Ensure accurate tracking and compliance with company policies and legal requirements.
• Communicates associates on leave to Payroll on a bi-weekly basis.
• Ensure compliance with federal, state, and local employment laws and regulations.
• Proactively review, interpret, and recommend updates to policies and practices based on regulatory changes and emerging best practices.
• Maintain deep expertise in employment law, HR risk mitigation, and talent management trends, leveraging this knowledge to influence policy development, manager decision‑making, and organizational strategy.
• Serve as technical resource and liaison-first point of contact with third party vendors, such as unemployment, employment verification, federal and state poster requirements, to ensure programs work properly, trouble shoot when necessary, and relay changes to others as necessary.
• Administer Ben Bridge Workers Compensation program adhering to OSHA requirements.
• Participates as a contributing member of the Safety Committee.
• Partner with managers to address performance issues through coaching, documentation, performance improvement plans, and corrective action, ensuring fairness, consistency, and legal compliance.
• Coach leaders on giving feedback, setting expectations, and addressing conduct and performance issues promptly and respectfully.
• Monitor performance trends, identify risks, and recommend training, policy updates, or other solutions to improve manager effectiveness and associate outcomes.
• Maintain timely performance documentation, partner with the Director of Associate Relations on higher-risk matters and help improve performance management practices and tools.
• Assist with other projects within the HR department as needed.

Benefits

• health and welfare benefits
• employee merchandise discounts
• paid training
• paid time off, such as: vacation, holidays, bereavement and jury duty
• certification from the Gemological Institute of America (following completion of one year service time)
• medical, dental and vision insurance
• 401(k) plan with a company match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level