HR Business Partner - Associate Relations

Ben Bridge Jeweler • Seattle, WA

11d • Hybrid

About The Position

Ben Bridge Jeweler, a subsidiary of Berkshire Hathaway with over 110 years in business and thirty-two stores across the United States, is seeking a qualified HR Business Partner to join their corporate office team in Downtown Seattle. The HR Business Partner will provide technical human resource support in the areas of associate relations, leave administration, and performance management. This role serves as a trusted advisor to managers, ensuring consistent adherence to HR policies and employment laws throughout the organization.

Requirements

• Bachelor’s degree in Human Resources, Business or related degree preferred.
• 4+ years’ experience as an HR Generalist or HR Business Partner with a focus on Employee Relations or related discipline.
• 4+ years' experience in employee investigations.
• Proficiency with broad suite of technology but not limited to HRIS systems and cloud-based vendor platforms.
• Experience in leave management.
• Advanced knowledge of employment law, unemployment, Worker’s Compensation, FMLA, ADA and Title VII.
• Excellent written and verbal communication skills.
• Ability to work collaboratively with internal team and cross-functionally with other departments.
• Strong interpersonal skills to build relationships and handle sensitive situations with discretion.
• Strong problem-solving skills to address and resolve issues.
• Capability to analyze data and generate reports.
• Excellent organizational and time management skills, along with the ability to manage multiple tasks with a strong attention to detail.
• Intermediate knowledge of employee benefits and applicable laws.

Nice To Haves

• PHR or SHRM-CP certification preferred.
• Experience with UKG is a plus.
• General knowledge of retail store operations preferred.
• Multi-state experience is desired.

Responsibilities

• Provide associate relations guidance and HR policy interpretation for corporate office staff.
• Address complaints and concerns, conduct investigations, and advise leaders on appropriate resolution strategies.
• Partner with HR Field Managers to promote consistent associate relations practices, guidance and policy interpretation across corporate and field teams.
• Assist with the development and administration of associate programs such as onboarding, wellness programs, and associate perks.
• Manage the recognition, associate appreciation programs, retiree program, and other activities to enhance the employment experience.
• Assist with corporate events and activities that provide engagement for all associates.
• Champion company core values by implementing programs and initiatives that promote associate engagement and foster positive culture.
• Manage leave processes, including FMLA, and other leave types, ensuring accurate tracking and compliance.
• Communicate associates on leave to Payroll on a bi-weekly basis.
• Ensure compliance with federal, state, and local employment laws and regulations.
• Proactively review, interpret, and recommend updates to policies and practices based on regulatory changes and emerging best practices.
• Maintain deep expertise in employment law, HR risk mitigation, and talent management trends.
• Serve as technical resource and liaison with third-party vendors for unemployment, employment verification, and federal and state poster requirements.
• Administer Ben Bridge Workers Compensation program adhering to OSHA requirements.
• Participate as a contributing member of the Safety Committee.
• Partner with managers to address performance issues through coaching, documentation, performance improvement plans, and corrective action.
• Coach leaders on giving feedback, setting expectations, and addressing conduct and performance issues promptly and respectfully.
• Monitor performance trends, identify risks, and recommend solutions to improve manager effectiveness and associate outcomes.
• Maintain timely performance documentation and partner with the Director of Associate Relations on higher-risk matters.
• Assist with other projects within the HR department as needed.

Benefits

• Health and welfare benefits
• Employee merchandise discounts
• Paid training
• Paid time off (vacation, holidays, bereavement and jury duty)
• Certification from the Gemological Institute of America (following completion of one year service time)
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan with a company match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level