HR & Business Operations Manager

Nteractive

1d•Hybrid

About The Position

At Nteractive, we bring experiences to life. Whether it’s global events, internal communications, or transformative campaigns, we help some of the world’s biggest technology and lifestyle enterprise brands connect with their people in extraordinary ways. We are a global events and communications agency, delivering unforgettable experiences — from product launches and conferences to VIP programmes, exhibitions, digital campaigns, and internal communications. Our work sits at the intersection of creativity, technology, and human connection — and none of it happens without the right people and strong operational foundations behind the scenes. As we continue to grow our US presence, we’re looking for a key hire to support both our people and business operations locally. We’re looking for an experienced HR & Business Operations Manager (US) to support our growing US team. This is a highly visible, hands-on role acting as the primary US partner for People & Culture and Operations, ensuring strong HR practices, compliance with US employment law, and smooth day-to-day business operations. Reporting to the Head of HR, People & Culture, with a dotted line into the Senior Business Operations Manager, you’ll play a critical role in enabling a high-performing, well-supported workforce.

Requirements

Proven experience in an HR Generalist, People Operations, or HR & Operations role (US)
Strong knowledge of US employment law and HR best practices
Strong organisational skills with excellent attention to detail
A proactive, solutions-focused mindset with high levels of ownership
Confidence working independently and across time zones
Strong communication and stakeholder management skills
Experience with HR systems and Microsoft Office tools
Experience supporting business operations or office management
Right to work in the United States
Minimum broadband speed: 25MB download / 2MB upload

Nice To Haves

Experience supporting multi-state workforces (preferred)
Experience in a global or matrix organisation (highly desirable)

Responsibilities

Act as the first point of contact for US employees on HR matters
Manage the full employee lifecycle (onboarding, performance, changes, offboarding)
Partner with Talent Acquisition on US hiring processes
Support managers with performance and employee relations matters
Ensure compliance with US federal, state, and local employment laws
Maintain accurate employee records and HR systems
Manage the relationship with the PEO and ensure data accuracy
Support benefits administration and employee queries
Partner with Finance on payroll inputs and benefits-related processes
Support day-to-day office and business operations in Austin
Manage vendor and supplier relationships, contracts, and renewals
Oversee equipment and operational support for employees
Develop and maintain operational policies and guidelines
Ensure alignment with global standards while meeting local needs
Support internal travel and office-related logistics
Partner with US leaders and UK teams to ensure consistency and best practice
Identify and implement process improvements across HR and operations
Support audits, reporting, and compliance activities