HR Business Excellence Specialist

Lennox International • Richardson, TX

1d • Onsite

About The Position

Under general supervision, provides operational, employee-focused, and process-driven support across key functional areas of Human Resources. This role is a critical partner in delivering a positive employee experience, supporting employee relations activities, and driving continuous improvement across HR processes and service delivery.

Requirements

• High school diploma or equivalent required; two-year degree preferred or equivalent experience.
• 5+ years of related experience.
• Working knowledge of HR concepts, practices, and procedures.
• Experience supporting employee relations and handling sensitive information.
• Demonstrated process improvement and organizational skills.
• Proficiency in Microsoft Office; and the Power Apps encouraged
• Ability to work effectively in a fast-paced, service-oriented environment.

Responsibilities

• Maintain accurate employee records and HR documentation, ensuring compliance, confidentiality, and audit readiness.
• Support employee lifecycle processes such as onboarding, job changes, corrective action documentation support, and performance reviews.
• Manage paper flow and documentation for recurring HR processes and audits.
• Assist with reference checks, employment verifications, and documentation requests.
• Compile HR metrics, reports, and statistics to support leadership decision-making.
• Identify and recommend continuous process improvements to enhance efficiency and service delivery.
• Support employee relations activities, including documentation, routine issue resolution, and coordination with HR partners.
• Partner with HR team members to standardize workflows and update procedures.

Benefits

• tuition reimbursement
• medical, dental, and vision insurance
• prescription drug coverage
• 401(k) retirement plan
• short-term disability insurance
• 8 weeks paid birthing leave
• 2 weeks paid bonding leave
• life and long-term disability insurance
• 12 days paid time off
• 2 paid well-being days
• 1 paid volunteer day
• 12 paid holidays
• 3 floating holidays per year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED