HR & Benefits coordinator

Crafted Staff • Birmingham, AL

4d • $60,000 - $65,000 • Onsite

About The Position

The HR and Benefits Manager oversees all employee benefits programs, ensures regulatory compliance, and provides comprehensive support to HR and payroll operations. Acting as both subject-matter expert and hands-on contributor, this individual manages benefits administration, assists with payroll accuracy, and serves as a key resource for employees and leadership. Success in this role requires exceptional attention to detail, strong communication skills, a compliance-focused mindset, and the ability to effectively balance priorities while maintaining high service levels across the organization.

Requirements

• Bachelors degree in Human Resources, Business Administration, or a related field.
• Minimum 3+ years of experience in benefits administration or HR leadership.
• Strong proficiency with Microsoft Office and HRIS/benefits systems.
• Demonstrated ability to maintain confidentiality and handle sensitive information.
• Strong project management, multitasking, and organizational skills.
• Thorough understanding of benefits plan designs and contract language.
• Exceptional communication skills and ability to work cross-functionally.
• Proven problem-solving ability and attention to detail.

Responsibilities

• Manage all employee benefit programs, including medical, dental, vision, life, disability, retirement, and wellness plans.
• Provide new hire benefits orientation and enrollment guidance; prepare and distribute enrollment packets.
• Support employees with enrollment questions and troubleshoot benefit-related issues.
• Liaise with insurance providers to resolve claims and administrative matters.
• Administer COBRA, FMLA, LOAs, and other leave programs in accordance with legal and company requirements.
• Track ACA eligibility, maintain documentation, and ensure timely reporting.
• Lead annual open enrollment, create communication materials, and deliver employee training.
• Review payroll deductions, conduct audits, and maintain accurate benefits and payroll records.
• Evaluate and streamline internal processes for efficiency, accuracy, and cost control.
• Ensure compliance with ERISA, ACA, HIPAA, and other federal and state regulations.
• Create and maintain employee profiles in payroll systems.
• Process status changes and updates.
• Administer vacation and PTO balances.
• Conduct background screenings and I-9 verification.
• Provide branch-level HR support and decision guidance.
• Assist with employee relations, disciplinary actions, and complaint resolution.
• Support investigations and HR compliance initiatives.

Benefits

• Competitive Base Salary
• 401(k) retirement plan with employer match.
• Comprehensive medical, dental, and vision insurance.
• Employer-paid life, AD&D, and long-term disability coverage.
• Paid time off including vacation, personal days, and holidays.
• Cell phone reimbursement, mileage allowance, and paid travel expenses.
• Referral incentives and career advancement opportunities.
• Ability to inherit and expand an established client portfolio after milestone achievements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level