HR Benefits Administrator

Southeastrans•Villa Rica, GA

50d

About The Position

SUMMARY: The HR/Benefits Coordinator is responsible for the administration and coordination of employee benefits programs, including health insurance, retirement plans, wellness initiatives, and leave policies. This role ensures compliance with federal and state regulations, supports employee understanding of benefits, and serves as a liaison between employees and benefits providers.

Requirements

Excellent communication and interpersonal skills
Strong customer service skills
High attention to detail and organizational skills
Must have a sense of urgency and ability to work in fast paced environment
Problem solving capabilities necessary to accomplish the duties and tasks of the position
Ability to correctly make decisions involving client issues/ problems including when to escalate the problem
Exceptional written and oral communication skills
Excellent organizational and planning skills
Ability to effectively learn and acquire new knowledge and skills.
Ability to share knowledge and work in a strong team-oriented environment.
Ability to handle confidential information with discretion
2+ years of experience in HR or benefits administration
Strong knowledge of employee benefits and relevant regulations
Proficiency in HRIS systems and Microsoft Office Suite

Nice To Haves

Bachelor's degree in human resources, Business Administration, or related field preferred

Responsibilities

Administer employee benefits programs (medical, dental, vision, life, disability, retirement, etc.)
Process benefits enrollments, changes, and terminations accurately and timely
Conduct benefits orientations for new hires and assist with open enrollment
Maintain accurate records of employee benefits and payroll deductions
Respond to employee inquiries regarding benefits eligibility, coverage, and claims
Collaborate with insurance brokers and vendors to resolve issues and improve service
Ensure compliance with applicable laws (ACA, HIPAA, COBRA, FMLA, ADA)
Prepare and distribute benefits-related communications and reports
Coordinate wellness programs, health fairs, and other employee engagement initiatives
Prepare HR-related reports as needed
Support recruiting and onboarding:
offer letter creation
drug screens
background checks
HRIS data entry
New Hire Orientation
Support HR team with additional administrative tasks as needed
Properly handles client requests on benefits through responsiveness, follow-up, and escalation.
Maintains a satisfied level of customer service with clients both internally and externally.
Maintains our internal databases with new claim information for worker's comp claims
Maintains Worker's compensation files and OSHA logs
Manages leave of absence tracking
Prepare letters for leave administration and benefit repayments
Coordinates with HR/Benefits Manager with wellness initiatives
Adjusts ACA acknowledgements for 1095C
Assists in audits of benefits plans
Assists in audits of 401(k) plan
Manages benefits confirmations and new hire enrollment communications