HR and Risk Manager

Indian Wells, City of•Indian Wells, CA

6d•Onsite

About The Position

Under general direction, plans, organizes, oversees, and coordinates operations related to the management of City-wide human resources and risk management functions including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing agency policies and practices. Participates in the development of policies and strategies for division operations. Manages the effective use of division resources to improve organizational productivity and customer service. Provides complex and responsible support to the Assistant City Manager in areas of expertise. This is a management classification responsible for planning, organizing, reviewing, and evaluating staff and operations of assigned functions related to human resources and risk management. Incumbents are responsible for performing diverse, specialized, and complex work involving significant accountability and decision-making responsibilities, which include developing and implementing policies and procedures for assigned programs, budget administration and reporting, and program evaluation, and ensuring compliance with regulatory requirements. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within broad guidelines.

Requirements

Knowledge of organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned area of responsibility.
Knowledge of principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures.
Knowledge of principles and practices of leadership.
Knowledge of administrative principles, practices, and methods including goal setting, program development, implementation and evaluation, policy and procedure development, quality control, and work standards.
Knowledge of principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
Knowledge of principles and practices of budget development and administration.
Knowledge of principles and practices of contract administration and management.
Knowledge of principles, practices and techniques of human resources in a public agency setting, including recruitment, selection, equal employment opportunity, and employee orientation; job analysis and classification; compensation and benefit analysis and administration.
Knowledge of employee relations, including negotiations and the interpretation of laws, regulations, policies, and procedures.
Knowledge of public sector risk management principles and practices, including risk identification, loss prevention, claims administration, insurance and self-insurance programs, workers’ compensation, safety programs, and risk financing strategies.
Knowledge of research methods and techniques.
Knowledge of recent and on-going developments, current literature, and sources of information related to the operations of the assigned department.
Knowledge of methods and techniques of preparing technical and administrative reports, and general business correspondence.
Knowledge of applicable federal, state, and local laws, codes, and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.
Knowledge of City and mandated safety rules, regulations, and protocols.
Knowledge of techniques for providing a high level of customer service, by effectively dealing with the public, vendors, contractors, and City staff.
Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
Knowledge of modern equipment and communication tools used for business functions and program, projects, and task coordination, including computers and software programs relevant to work performed.
Ability to select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.
Ability to develop and implement goals, objectives, practices, policies, procedures, and work standards.
Ability to provide administrative, management, and professional leadership for assigned financial functions.
Ability to prepare and administer complex budgets; allocate limited resources in a cost-effective manner.
Ability to monitor complex projects on-time and within budget.
Ability to research, analyze, and evaluate new service delivery methods, procedures, and techniques.
Ability to supervise the establishment of filing, record-keeping, and tracking systems.
Ability to understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
Ability to effectively represent the division and the City in meetings with governmental agencies, community groups, various business, professional, and regulatory organizations, and in meetings with individuals.
Ability to prepare clear and concise reports, correspondence, documentation, and other written materials.
Ability to use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
Ability to independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Ability to communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
Ability to establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
Ability to effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
Education: Equivalent to a bachelor’s degree with major coursework in human resources, business, public administration, or a related field.
Experience: Five (5) years of professional government human resources and risk management experience, including three (3) years of experience in a supervisory role.
Licenses and Certifications: Possession of a valid California Driver’s License, to be maintained throughout employment.

Responsibilities

Plans, directs, and oversees the daily operations, programs, and activities of the City’s Human Resources and Risk Management division.
Participates in the development and implementation of goals, objectives, work plans, policies, and priorities for the division; recommends within division policy, appropriate service and staffing levels; recommends and administers policies and procedures.
Participates in the development, administration, and oversight of the division budget; determines funding needed for staffing, equipment, materials, and supplies; ensures compliance with budgeted funding.
Develops and manages requests for proposals for professional and/or contracted services; prepares scope of work and any technical specifications; evaluates proposals and recommends award; negotiates contracts; administers contracts to ensure compliance with City specifications and service quality.
Partners with leadership to develop and execute human resource and talent strategies, supporting workforce planning, recruitment, retention, and succession needs.
Provides expert guidance on complex and sensitive HR matters, including employee relations issues, investigations, accommodations, disciplinary actions, and terminations.
Oversees talent acquisition and employee development, including recruiting for professional and leadership roles, designing learning programs, and supporting internal growth opportunities.
Ensures organizational compliance and competitiveness by monitoring employment laws, HR best practices, compensation and benefits trends, and emerging developments in human resources.
Plans, directs, and manages the operations and activities of a comprehensive City-wide risk management program; oversees programs and services designed to identify, evaluate, and mitigate the City’s exposure to loss, including general liability, property, workers’ compensation, and safety and loss control programs.
Develops goals, policies, and procedures to reduce risk through avoidance, mitigation, transfer, or retention strategies; evaluates program effectiveness; ensures coordination across departments to protect City assets, employees, and the public.
Updates City records and procedures in assigned areas pursuant to changes in law, City policies and procedures, Memoranda of Understanding, and other pertinent rules and regulations.
Serves as liaison for assigned functions with other City departments, divisions, and outside agencies; provides staff support to commissions, committees, and task forces, as required.
Provides highly complex staff assistance to the Assistant City Manager; prepares and presents staff reports and other written materials; supervises the establishment and maintenance of working and official division files; ensures the proper documentation of operations and activities.
Represents the City in meetings with members of other public and private organizations, community groups, contractors, and the public.
Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval.
Answers questions and provides information to the public; investigates and responds to complaints and inquiries from citizens, other departments, and agencies.
Ensures staff observe and comply with all City and mandated safety rules, regulations, and protocols.
Performs other duties as assigned.