HR Analyst – Performance Evaluations and Projects

University of Washington•Seattle, WA

1d•$78,000 - $84,000•Hybrid

About The Position

The UW Medicine Human Resources Projects and Reporting department is a shared services organization that supports all of UW Medicine Health System (UWMHS). The team manages HR-related projects, from enterprise-wide initiatives like annual performance evaluations to individual department projects and process improvement efforts. They also compile and analyze HR data to produce reports on HR metrics and develop key performance indicators (KPIs). The Analyst will partner with HR team members to manage projects within the portfolio through needs assessments, project scoping, and development of work plans. The Analyst is responsible for ensuring that implemented HR solutions meet customer needs and will help implement strategic initiatives for improved efficiency and productivity.

Requirements

Bachelor's Degree in a technology field, a business-related field, or similar.
2+ years of progressive HR Analyst or Project Management experience, including:
Executing progressively more complex business analysis including scope definition, requirements gathering, business process re-engineering, etc.
Defining and translating users’ requests into effective, functional/non-functional and technical specifications and documentation.
Taking personal responsibility for meeting customer commitments and correcting customer problems.
Demonstrated ability to support and participate in cross-functional, cross organizational work groups to implement projects or organizational changes.
Experience developing traceability matrices from requirements and assisting with user testing of a software solution.
Collecting, compiling, and analyzing quantitative and qualitative data.
Excellent listening, English written and oral communication abilities, and presentation skills, to articulate vision and translate complex issues into comprehensible ideas and concepts across organizational boundaries with both technical and non-technical audiences.
Strong interpersonal skills with the ability to work effectively with a diversity of personalities.
Flexibility with proven ability to respond to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
Strong organizational, multitasking, and collaboration skills in various work environments including complex, matrix environments.
Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence.
Proficiency in the specific tools used by UW Medicine HR Analysts: Microsoft Office Suite (Word, PowerPoint, Outlook, Visio, and Advanced Excel (formulas, pivot tables, data analysis, and dashboards)), document management systems and collaboration tools (Teams and Sharepoint), HRIS (Workday), and survey and employee feedback tools.
Internal motivation to be action oriented and results driven with ability to adapt to change.
Proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective.
Ability to learn, understand, and apply new technologies.
Values consistent with those of UW Medicine's mission to improve the health of the public, that HR supports by creating a workplace environment that makes UW Medicine the Employer of Choice for top talent at all of our entities.

Nice To Haves

1+ years hands-on functional experience in Workday HCM
1+ years experience working in HR

Responsibilities

Works with HR leaders, business owners and other clients to define and document business cases for HR project requests, including clear definition of business needs, alignment to strategic objectives, benefits, and KPIs.
Assists in facilitating scoping and requirements sessions with stakeholders.
Performs requirements analysis and verification to ensure that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable.
Manages requirements traceability information, and tracks requirements status throughout the project.
Identifies, documents and tracks issues through to resolution.
Effectively escalates identified issues and risks to supervisor, as needed.
Drafts communications and status updates to be shared with leadership, customers, and business stakeholders.
Supports development of testing scope and test cases; assists with executing unit, end-to-end and user acceptance testing.
Assists with impact analysis when project change requests are initiated.
Documents projects and process improvement efforts (via workflow diagraming, gap analysis, etc.), selecting appropriate documentation methods for complexity of the project and the target audience.
Establishes credibility and builds trusting relationships with business owners, customers, and leadership.
Effectively uses tools, templates, standards and reports to support HR Analyst functions.
Participates in feasibility studies, vendor selections, and proposals for evaluation by appropriate key stakeholders.
Acting as an escalated point of contact for Workday Performance Evaluation issues and inquiries, provide advanced consultative expertise to support the UWMHS and SOM managers and staff using the performance evaluation functionality.
Provides Performance Management technical support, responsible for pre-launch data review/updates, including supervisory org and security role updates, and process management/customer support during open review window.
Consults on proposed organizational structure changes requested to support performance evaluation functionality; verify, approve and execute changes to organizational structure and related data (i.e., security assignments) as reflected in Workday.
Delivers training and communications re: Workday Performance Evaluations to managers and staff.
Effectively use and maintain collaboration tools (SharePoint, Teams sites) used in annual Performance Evaluation projects.
Identifies process improvement opportunities to deliver enhanced customer services to the organization.
Identify and develop relevant content for organization-specific training and development that may be added to the working repository of knowledge content.
Has proficient knowledge of policy, procedure, and Workday Performance Evaluation fundamentals to complete routine audits of the system.
Effectively escalates issues to supervisor when normal business practices are not successful in resolving or as otherwise needed.
Contributes to an outstanding customer-service environment, including strong collaboration with key stakeholders.
Applies tact and diplomacy when dealing with customers.
Continues professional development to keep abreast of emerging technologies, methods, and best practices.
Attends team and departmental meetings as appropriate.
Must have ability to organize and lead a group of their peers; including being comfortable identifying and assigning tasks, verifying status, and escalating when needed.