HR AI Process Engineer

McKessonAlpharetta, GA
$123,200 - $205,400

About The Position

McKesson HR is standing up a new capability to help HR move manual, fragmented processes to scalable, AI-enabled workflows. The HR AI Process Engineer identifies, designs, deploys, and continuously improves HR processes using automation and agent-based tools to drive efficiency and consistency, while enabling a simple employee experience. This role focuses on translating real HR work into practical, deployable solutions that become a reliable, repeatable part of how HR operates. It is the “readiness” half of a two-person model: the Process Engineer finds the opportunity and gets the process build-ready, working hand in hand with another role, the People AI Solutions Designer, who builds the solution.

Requirements

  • Bachelor’s degree or equivalent experience in HR, business, industrial engineering, information systems, or a related field.
  • Typically 10+ years of relevant experience in HR operations, process design, HR technology, or service delivery, consistent with a P5 (Lead) individual contributor.
  • Demonstrated record of taking work from idea to deployed, measurable workflow.
  • HR & process expertise — strong understanding of HR processes and where they break down, and judgment for where AI and automation are appropriate.
  • Systems & workflow thinking — ability to design processes across systems, teams, and handoffs and define them at the level automation requires.
  • Technical fluency — working knowledge of workflow tools, APIs, and agent-based solutions; able to partner with technical teams (and the Solutions Designer) without building solutions directly.
  • Execution & ownership — drives outcomes from idea to deployed workflow with strong ownership of quality, adoption, and measurable impact.

Nice To Haves

  • Process-improvement credential (e.g., Lean / Six Sigma) or design-thinking certification preferred.

Responsibilities

  • Assess HR processes and workflows to identify high-volume, repetitive work that is ideal for automation.
  • Partner with HR process owners to understand and document how work actually gets completed today.
  • Prioritize opportunities based on business impact, technical cost and feasibility, and employee experience impact.
  • Redesign processes to remove duplication, unnecessary steps or approvals, and inconsistent intake.
  • Define clear inputs, outputs, decision points, and ownership so work is decision-ready.
  • Structure workflows specifically for agent and automation enablement — not simply automating existing complexity.
  • Direct the launch of agent-based workflows using core platforms.
  • Partner with process owners and technology teams to implement solutions.
  • Pilot and iterate solutions based on real usage and performance.
  • Establish standards for deployment, monitoring, and continuous improvement.
  • Define when work is handled by an agent versus a human.
  • Ensure workflows are governed and maintained as part of normal operations.
  • Track outcomes such as capacity created, cycle-time improvement, and experience.
  • Demonstrate measurable value to HR and the business.
  • Drive adoption through partnership and clear communication.

Benefits

  • competitive compensation package
  • Total Rewards
  • annual bonus
  • long-term incentive opportunities
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