HPC/AI Systems Service Process Improvement Engineer Intern

Hewlett Packard Enterprise • All, IL

3d • $35 - $41 • Onsite

About The Position

This role has been designed as ‘Onsite’ with an expectation that you will primarily work from an HPE partner/customer office. Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Family Definition: Students or recent graduates of college, university, or other accredited academic programs, pursuing diplomas or degrees (Associate, Bachelor’s, Master’s, or PhD) in any field. Assists in various tasks aligned with their field of study, including research, collaboration on team initiatives and projects, problem-solving, and creative thinking to gain hands-on experience and develop professional skills. Includes internships, research roles, visiting scholar positions, or other program-related opportunities.

Requirements

• Currently pursuing a Bachelor's degree in Industrial, Manufacturing, or a related technical field.
• Familiarity with utilization of AI (CoPilot and GitHub) for process automation
• Strong interest in high-tech HPC and a passion for learning.
• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical skills.
• Time management skills and working with strict deadlines.
• A collaborative, solution-focused mindset, and overall sense of urgency.

Responsibilities

• Work closely with Site Team and ATA (Americas Tech Advisor) to review and execute CI (Continuous Improvement) process creation and modification in the following areas: Case Mgmt Site Process Alignment Documented Processes Process Gaps Contracts Revenue KPIs/Metrics
• Collaborate with team members using face-to-face, phone, and online communication including email, Teams, and Slack
• Occasionally assist with hands-on hardware and system installation activities when needed
• Review tickets for hardware actions needed and claim for action
• Interact with ticket system to document actions taken and pass ticket to next step
• Complete training on specialized compute hardware, network, and storage components
• Read system documentation and diagrams to identify specified components within system
• Operate hand tools and low-power tools (e.g. battery power screwdriver)
• Select proper tools and maintain tools in organized way on site
• Lift and move parts and equipment up to 50 lbs individually and up to 75 lbs with another person
• Occasionally operate pallet jack to move inventory from one place to another within site (for equipment with no operator’s license required)
• Occasionally assist with system installation activities
• Interface with parts inventory manager if applicable
• Support senior team members on assigned technical projects as determined by the business unit.
• Help identify and troubleshoot technical issues, providing support and suggesting solutions.
• Participate in team activities by attending team meetings, learn about project methodologies, and collaborate effectively with colleagues.
• Actively engage in learning about new technologies and methodologies relevant to work.
• Fulfill tasks and responsibilities assigned by a supervisor in a timely and efficient manner.

Benefits

• Health & Wellbeing: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development: We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion: We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern