HP Retail Sales Representative

2020 Companies • Wilmington, NC

2d • Onsite

About The Position

HP and 2020 Companies are hiring an HP Retail Sales Associate to represent HP products at Best Buy in Wilmington, North Carolina. The role involves demonstrating HP products, engaging customers, tailoring product demonstrations to their needs, and building professional relationships with store management and employees. The position offers $17.00 per hour plus a weekly performance bonus of up to $100 based on individual sales performance. The schedule is flexible based on availability and location needs, for up to 15 hours per week.

The representative will sell products and services, help customers select products, meet sales goals, maintain product displays and the work area, and accurately report sales and other activity. Work includes customer-facing sales and product demonstrations in a retail environment, along with training store associates on HP products and services.

2020 Companies describes itself as an outsourced sales and marketing agency that launches and advocates for products and brands and equips its teams with technology and training. The company states its commitment to inclusion and equal opportunity. Benefits mentioned include paid online training, on-demand next-day pay through DailyPay, and a $25 monthly technology reimbursement. The company also describes paid holidays, career pathing, personal development opportunities, and professional stretch assignments as forms of support employees may expect.

Requirements

• At least one year of job experience is required in the introductory qualifications.
• A high school diploma or equivalent is required.
• Six months of prior sales, retail, telecom, or marketing experience is listed in the qualifications.
• Demonstrated knowledge of products and services.
• Excellent communication, presentation, interpersonal, and problem-solving skills.
• Ability to engage customers in a selling process, overcome objections, and connect products to customer needs.
• Ability to multitask in a fast-paced, team environment.
• Ability to maintain customer confidentiality.
• Impeccable integrity and commitment to customer satisfaction.
• Must be available to work evenings, weekends, and holidays as needed.
• Tech-savvy, outgoing, eager to learn, and comfortable engaging customers and demonstrating products after training.

Nice To Haves

• Retail or customer service experience in electronics, technology, or wireless.
• Training or product demonstration experience.

Responsibilities

• Demonstrate HP products at Best Buy.
• Engage customers, build rapport, and create a memorable customer experience.
• Build and maintain professional relationships with store management and staff.
• Train retail store associates on HP products and services.
• Maintain displays so they are clean, functional, and ready for demonstrations.
• Report sales activity and competitive insights.
• Sell products and services in retail stores, kiosks, or event environments.
• Meet or exceed personal monthly sales goals and established weekly or monthly sales quotas.
• Welcome customers, offer assistance, assess their needs, and suggest suitable products.
• Advise customers about products and services and help them make selections.
• Accurately document and report sales and track and communicate activity to Retail Operations.
• Keep the workstation or kiosk clean, organized, functional, and presentable.
• Submit paperwork completely and accurately.
• Maintain professional interactions with customers and fellow employees.
• Contribute to team efforts by completing related tasks as needed.
• Maintain regular and prompt attendance.

Benefits

• $17.00 per hour.
• Weekly performance bonus of up to $100 based on individual sales performance; the bonus program may change at the company's discretion.
• On-demand next-day pay through DailyPay.
• $25 per month technology reimbursement.
• Paid online training.
• Paid holidays are mentioned as a form of employee support.
• Career pathing options, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED