Housing Supervisor

County of Orange•Orange County, CA

4d•Hybrid

About The Position

Make a positive difference in the community by providing housing assistance to low-income households, by joining a dynamic and innovative team as a Housing Supervisor with the Orange County Housing Authority (OCHA). The Housing Supervisor works under the general supervision of a Section Chief. The incumbent is responsible for supervising the administration of rental assistance programs and/or operational functions. The Housing Supervisor may supervise the work of staff responsible for any combination of the following: maintaining the waitlist, determinations of eligibility for rental assistance, the performance of leasing related activities, customer service, purchasing, contract administration, compliance, program integrity activities, and/or administrative tasks. OCHA is divided in four (4) sections, generally performing the following functions: Occupancy Section: In compliance with federal regulations and local policy, staff in the Occupancy coordinate the opening of the waiting list, verify preference status, determine initial and ongoing eligibility, conduct program briefings, calculate potential rent payments, issue housing choice vouchers, refer potential program abuse for investigation, and execute repayment agreements. Leasing Section: In compliance with federal regulations and local policy, staff in Leasing conduct initial and biennial Housing Quality Standards inspections of rental units, determine rent reasonableness, negotiate and approve rent amounts, calculate Housing Assistance Payments (HAP), execute HAP contracts with landlords and promote OCHA rental assistance programs in an effort to generate landlord interest and participation. Special Housing Programs: In compliance with federal regulation and local policy, staff in Special Housing Programs perform similar tasks as those in the aforementioned sections for specialized programs and functions, including but not limited to: Family Self Sufficiency, Family Unification, Veteran Affairs Supportive Housing, and Non-Elderly Disabled Housing, Mainstream, and Continuum of Care program. Administration: Staff in Administration manage operational functions and oversee program integrity in support of the agency as a whole, including all aforementioned sections. A hybrid telecommuting work schedule may be available for this position. This may revert to a regular on-site schedule depending on business needs.

Requirements

Leadership or supervisory experience.
Experience directly related to program rules and regulations of the OC Housing Authority.
Knowledge of federally funded subsidized housing programs.
Experience related to operations, regulations, and policies associated with assistance programs within the public sector.
Extensive knowledge of federally funded subsidized housing programs.
Familiarity with the operational functions of a housing authority.
Understanding of due process requirements.
Knowledge of basic principles of auditing.
Experience interpreting and applying complex regulations and policies.
Ability to create training and procedural manuals.
Familiar with reviewing, approving, and preparing documents, procedures, correspondence, and reports related to rental assistance and housing information.
Proofreading public documents abilities.
Experience meeting with subordinates, counterparts, and management to communicate changes affecting operations and collaborating to complete cross-sectional projects.
Proficiency in leading a high performance, results oriented team that routinely has competing needs, objectives, and deadlines, which often require shifting of resources.
Capability to empower and motivate staff to achieve short and long-term goals.
Vision for monitoring workloads to meet deadlines and insuring workloads are manageable for employees.
Commitment to remaining calm and maintaining professionalism in confrontational situations.
Drive for anticipating and monitoring the needs of internal and external customers and responding in the most effective and appropriate manner.

Responsibilities

Supervising the administration of rental assistance programs and/or operational functions.
Supervising staff responsible for maintaining the waitlist.
Supervising staff responsible for determinations of eligibility for rental assistance.
Supervising staff responsible for leasing related activities.
Supervising staff responsible for customer service.
Supervising staff responsible for purchasing.
Supervising staff responsible for contract administration.
Supervising staff responsible for compliance.
Supervising staff responsible for program integrity activities.
Supervising staff responsible for administrative tasks.
Coordinating the opening of the waiting list.
Verifying preference status.
Determining initial and ongoing eligibility.
Conducting program briefings.
Calculating potential rent payments.
Issuing housing choice vouchers.
Referring potential program abuse for investigation.
Executing repayment agreements.
Conducting initial and biennial Housing Quality Standards inspections of rental units.
Determining rent reasonableness.
Negotiating and approving rent amounts.
Calculating Housing Assistance Payments (HAP).
Executing HAP contracts with landlords.
Promoting OCHA rental assistance programs.
Performing tasks for specialized programs and functions such as Family Self Sufficiency, Family Unification, Veteran Affairs Supportive Housing, Non-Elderly Disabled Housing, Mainstream, and Continuum of Care program.
Managing operational functions.
Overseeing program integrity in support of the agency.