Housing Stability Specialist

IRCO • Portland, OR

5d • Hybrid

About The Position

The Immigrant and Refugee Community Organization (IRCO) is a non-profit organization established in 1976 to serve immigrants, refugees, and the broader community in Portland, Oregon. Our mission is to welcome, serve and empower refugees, immigrants and people across cultures and generations to reach their full potential. Find out more at www.irco.org .

POSITION: Housing Stability Specialist
JOB CLASS/GRADE: Specialist 1/Grade 8
WAGE: Starting at $48,600 per year based on experience
FLSA; EEO; WC: Non-Exempt; Professional; 8864
LOCATIONS: Pacific Islander & Asian Family Center (PIAFC), 8040 NE Sandy Blvd, Portland, OR 97213 Hybrid schedule
FTE; FT/PT; STATUS : 1.0 FTE; Full-Time with Benefits; Regular
NUMBER OF POSITIONS: (1)
APPLY AT: www.irco.org
STATUS: Full-Time with Benefits
PROGRAM(S): Multnomah Stability Initiative
SECTOR/DIVISION: Housing and Supportive Services/Asset & Opportunity Building

Position Summary
The Housing Stability Specialist will provide case management services by assisting program participants in working on a set of goals related to self-sufficiency. Staff will also assist participants in meeting their housing and social service needs, determining eligibility for housing funds, communicating with landlords, and completing paperwork and case notes related to the accurate and timely administration of rental funds.

Requirements

• English required, bilingual in Spanish preferred.
• Must possess a valid driver's license, verification of current auto-insurance, and have full use of automobile during work hours.
• Some college course work and a combination of relevant experience
• 1-2 years of experience is required
• Must have the ability to function in a positive manner in a demanding work environment
• Demonstrate a high degree of flexibility when responding to priorities and schedules that change frequently to meet commitments
• Strong ability to multi-task and meet multiple, sometimes conflicting deadlines
• Detail-oriented with excellent organizational and grammar skills
• Analytical and decision-making abilities
• Utilize a personal computer, read and analyze data in hard copy and on a computer screen
• Proficiency in Microsoft Office; Word, Excel, PowerPoint, Outlook and have the ability to use other software packages including internal and external e-mail/internet
• Ability to use basic office equipment, telephone, copier, fax machine, and personal computer
• Successfully respond to situations of pressure involving individual circumstances balanced against agency policies and goals
• Ability to deal with distressed and/or demanding customers and employees in an effective manner
• Maintain a high level of confidentiality
• Ability to listen, understand, and assist in problem solving
• Communicate well with a variety of personality types, levels of the organization, and people outside of the organization
• Must have excellent grammar, spelling, and writing skills
• Communicate verbally and in writing to individuals and groups by telephone
• Must be punctual, maintain a good attendance record, and be able to work flexible hours to meet the availability of participants and customers
• Ability to sit, stand, walk, drive, talk on the telephone and/or use PC for long periods of time

Nice To Haves

• Prepare clear and concise reports
• Bilingual in Spanish preferred.

Responsibilities

• Assess potential client program eligibility
• Meet individually with clients at the office or the client’s home if they’re unable to commute, to help them define, work towards, and reach their goals related to housing
• Maintain case files
• Enter data into Multnomah County’s Service Point data system
• Enter data into IRCO’s data entry system
• Distribute assistance funds to client’s landlords or utility companies
• Refer clients to other sources of assistance to help them reach their goals
• Provide case management, including recruitment, screening, assessment, and provision of case management services
• Complete case management paperwork
• Attend trainings and meetings conducted as part of the Multnomah County Stability Initiative system
• Participate in staff meetings, trainings, and committees to support Housing Stability Program and agency’s goals
• Interact with staff in other IRCO programs and community partners and refer clients to these parties

Benefits

• 3 to 6 weeks of PTO per year
• 401k match of over 100% on first 5%, immediate vesting
• 3% match for student loans or college savings
• 12 Paid Holidays and 1 Floating Holiday
• Medical & Dental insurance options with 90% coverage for employee AND Families, no deductibles
• Employer Paid Life, Short term, and Long-term Disability Insurance
• Flexible spending accounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree