Housing Specialist - WHRC

Catholic Charities of Baltimore•Baltimore, MD

1d•Onsite

About The Position

Catholic Charities of Baltimore, Weinberg Housing and Resource Center is seeking a Housing Specialist to coordinate and manage housing placement, leasing, housing stability, and community resource services to ensure safe, stable, and quality housing opportunities for individuals and families. The position supports clients through housing readiness activities, housing search and placement, lease administration, landlord engagement, property compliance activities, and housing retention services. The Housing Specialist delivers services in a manner consistent with the organization's mission, values, policies, and procedures while promoting positive relationships with clients, landlords, community partners, and service providers relationships. The work schedule is Monday- Friday 9 AM - 5 PM. Weinberg Housing and Resource Center is a low-barrier emergency shelter that provides homeless services to over 275 adult men and women each night in the City of Baltimore. Our services include shelter, convalescent care, breakfast and dinner, showers, laundry, case management and a variety of life skills and empowerment classes – with a focused goal of assisting residents in obtaining permanent housing.

Requirements

Bachelor's degree in Human Services, Social Work, Sociology, Psychology, or a related field.
Two (2) years of experience in housing services, social services, case management, property management, community services, or work with vulnerable populations.
Demonstrates outstanding interpersonal skills, maintaining a courteous, professional demeanor while interacting patiently and effectively with staff, clients, visitors, property owners, and managers.
Demonstrates excellent verbal and written communication skills, ensuring clarity and effectiveness in all interactions.
Displays excellent organizational skills and meticulous attention to detail, ensuring accuracy and efficiency.
Demonstrates accountability by working independently, requiring minimal direction or supervision.
Requires proficiency in using computer systems and software to perform job function, including but not limited to, basic Windows PC, web browsing (i.e., Chrome, Internet Explorer, etc.), and Microsoft Outlook.
Must be accessible and responsive by phone during scheduled work hours and return calls promptly.
Driving a personal vehicle is required for this position.
Driver must be at least 21 years of age, with a minimum of 2 years of driving experience, and a valid driver’s license issued by the state of residence.
There can be no state issued restrictions on the licenses that would impede drivers’ ability to operate the vehicle as required by the Agency, and there must not be more than three (3) points on their driving record.

Nice To Haves

Knowledge of other Microsoft Office applications, such as Word, Excel PowerPoint, Teams, and OneDrive is preferred.
Experience working with affordable housing, HUD-funded programs, homelessness services, supportive housing, or related housing programs preferred.

Responsibilities

Coordinates housing services and housing placements for clients, including housing search assistance, housing applications, lease negotiations, occupancy agreements, and housing retention activities.
Develops and maintains collaborative relationships with landlords, property owners, management companies, and community partners to support housing opportunities for clients.
Assists clients in identifying and overcoming barriers to housing stability through advocacy, resource coordination, education, and referrals.
Collaborates with case managers and multidisciplinary teams to support successful housing placement and retention outcomes.
Maintains accurate client, housing, and program records and ensures timely data entry, reporting, and documentation.
Meets regularly with supervisors to review housing outcomes, program performance, compliance requirements, and client-related concerns.
Performs other duties as assigned.
Conducts housing readiness assessments and assists clients in developing plans to secure permanent housing.
Facilitates housing-focused educational sessions and supports clients in obtaining required documentation, completing housing applications, and participating in coordinated access processes.
Encourages client participation in housing stabilization and case management activities in accordance with program requirements.
Collaborates with shelter staff to support successful transitions from emergency shelter to permanent housing.
Builds relationships with senior living, assisted living, and other housing providers to expand housing options for eligible clients.