HOUSING SPECIALIST

FAMILY SERVICE LEAGUE•Brentwood, NY

13d

About The Position

The Housing Specialist assists homeless families in obtaining permanent housing. The role requires familiarity with housing processes and resources, the ability to build relationships with landlords and brokers, inspect apartments, accompany clients to apartment viewings, and collaborate with the Department of Social Services (DSS) to connect clients with apartments and rental subsidy programs. The position is scheduled for up to 19.5 hours and requires working one weekend day. The specialist supports clients through housing applications, apartment searches, inspections, and moves into permanent housing, while documenting client contacts and participating in team activities and supervision.

Requirements

High school diploma.
Knowledge of the homeless population and DSS policies and regulations.
Excellent organizational and time-management skills.
Excellent written and verbal communication skills.
Computer literacy.
Valid, clean New York State driver's license.
Ability to sit and stand for extended periods, lift 10–15 pounds, and go up and down stairs.

Nice To Haves

One to two years of human services experience preferred.
Bilingual ability is a plus.

Responsibilities

Conduct a comprehensive intake for each client within five business days of arrival.
Develop an individualized housing plan for each client and instruct clients on the required housing log procedure.
Provide information, assist with collecting necessary documentation, and help clients build communication skills needed to secure and maintain permanent housing.
Assist clients with housing program applications and ensure timely submission.
Remain current on potential housing availability.
Collect required client housing logs weekly.
Complete a monthly DSS housing logs cover sheet for each client.
Meet face-to-face with each client semi-monthly.
Document all contact with and on behalf of clients in progress notes.
Connect with community realtors and housing agencies to develop new housing resources.
Escort clients to apartment viewings and other appointments as needed.
Arrange timely completion of housing inspections.
Assist clients with moving into permanent housing, including attending lease signings, ensuring utilities are turned on, and coordinating transportation and moving.
Participate in team meetings, case conferences, department meetings, weekly individual supervisory sessions, and staff training.
Perform other duties as assigned.
Read and understand the Policy and Procedure Manual and contact a supervisor for clarification when needed.
Arrive at the workplace on time and ready to work; obtain supervisor approval for schedule changes.
Use personal cell phones only for emergencies during work hours.
Read email daily.
Obtain Program Director approval before making purchases on behalf of the shelter; personal spending is not reimbursed without prior approval.