Housing Specialist

Help USA•The Bronx, NY

About The Position

The Housing Specialist works in the Homebase Service Area 2 program at 815 Burke Avenue, Bronx, NY 10467. Homebase programs help families and individuals who are homeless or at imminent risk of homelessness develop plans for long-term housing stability. Services include help navigating eviction, financial and money-management counseling, access to public benefits, short-term financial assistance, and relocation support. The Housing Specialist helps clients restore housing stability, reduce their risk of entering or re-entering shelter, and work toward self-sufficiency.

Requirements

  • High school diploma or equivalent, or equivalent experience and skills.
  • At least one year of experience in housing placement services.
  • Strong oral and written communication skills and negotiating ability.
  • Dependability, resourcefulness, attention to detail, initiative, and the ability to work effectively in a fast-paced and demanding environment.
  • Excellent organizational and documentation skills, including the ability to manage multiple priorities in a time-sensitive manner.
  • Experience providing services to the homeless population and the ability to help clients achieve permanent housing and self-sufficiency goals.
  • Computer literacy, particularly with Microsoft Word, Outlook, and Excel.

Nice To Haves

  • Three years of experience in housing placement services is preferable.
  • Knowledge and understanding of team concepts.
  • A valid US driver’s license.

Responsibilities

  • Conduct intake assessments to determine program eligibility.
  • Provide landlord/tenant mediation and negotiate with landlords on behalf of clients.
  • Accompany clients to apartment viewings and assist with obtaining permanent housing, including lease signing or renewal, inspections, utility activation, and moving transportation.
  • Collaborate with the case management team to provide rapid rehousing and relocation services.
  • Develop new housing resources and network with existing NYC and NYS housing subsidy programs.
  • Conduct or arrange client-centered workshops on housing, finances, budgeting, navigating housing court, and other topics related to securing and maintaining permanent housing.
  • Conduct community outreach and presentations to increase program enrollment.
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