Housing Specialist

Start Corporation•New Orleans, LA

About The Position

Start Corporation, a 501(c)(3) nonprofit founded in 1984, promotes opportunities that enhance self-sufficiency and empower people to live and function independently. The New Orleans ACT team is hiring a Housing Specialist for a multidisciplinary, community-based behavioral health team. The role supports clients in obtaining and maintaining stable housing, developing skills for housing maintenance and community integration, and accessing appropriate community resources. The Housing Specialist works as part of a transdisciplinary team, completes assessments and clinical documentation, and follows professional, ethical, licensing, accreditation, and regulatory standards.

Requirements

  • Be over 18 years of age.
  • Possess a valid driver’s license.
  • Have a minimum of one year of experience with the homeless population and housing.
  • Have no restrictions or adverse actions that would disqualify the applicant for Medicaid or other billing.
  • Communicate respectfully and effectively, build professional relationships, and demonstrate active listening, empathy, and positive regard.
  • Promote recovery, independence, and personal choice; help clients identify strengths, needs, and realistic goals.
  • Identify risk accurately and respond appropriately.
  • Demonstrate knowledge of behavioral health symptoms, interventions, and impact.
  • Maintain professional boundaries and operate within agency and ethical guidelines.
  • Know agency and community resources and referral processes.

Nice To Haves

  • Bachelor’s degree (preferred).

Responsibilities

  • Maintain professional and ethical standards of conduct and promote recovery, personal choice, and respect.
  • Participate in setting treatment plan goals and objectives and complete treatment plans with clients.
  • Interview clients and/or families and complete assessments and other clinical documentation.
  • Work as part of a transdisciplinary team and document all client services, including data entry into required systems.
  • Ensure clinical documentation and client files meet applicable licensing, accreditation, and regulatory standards.
  • Perform case maintenance activities, including documenting actions, preparing narrative entries, reports, and social summaries.
  • Consult with facility and administrative field personnel and collect and analyze data to identify service program needs.
  • Use community resources effectively by providing appropriate referrals and linkages.
  • Teach social skills and household management skills.
  • Maintain a clear driving record to drive company vehicles and transport clients.
  • Attend ACT team daily morning meetings, monthly staff meetings, and bi-monthly supervision.
  • Assist clients with obtaining and maintaining more stable housing.
  • Provide supportive services that increase housing-maintenance skills, community integration, and performance measurements.
  • Support and encourage landlord recruitment and retention, and actively seek landlords offering fair and affordable housing.
  • Perform other duties as assigned by the Program Director.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Paid time off
  • 13 paid holidays per year for regular full-time employees
  • 403(b) retirement plan with employer matching
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