Housing Specialist

Acacia Network•New York, NY

11d•$25 - $26

About The Position

The Housing Specialist is responsible for permanent housing placement for individuals and families living in a shelter. The position carries an assigned caseload and is accountable for successful placements in accordance with DHS contractual requirements. The Housing Specialist works with community organizations, government agencies, property owners, realtors, landlords, and the Social Services Department to expand housing options, negotiate rents, deposits, and move-in terms, and support clients throughout the housing process. The role also includes conducting intake and initial independent living plans, inspecting apartments, checking Public Assistance case status, preparing housing status reports, updating housing notes, and meeting assigned monthly move-out targets. The position follows established policies and procedures, works within defined decision-making parameters, and receives routine supervision, including regular reviews of progress and work quality.

Requirements

High school diploma required.
Ability to network with landlords, real estate management companies, community-based organizations, and city agencies to identify permanent housing opportunities for shelter clients.
Ability to use business acumen to exercise sound judgment and make decisions.
Ability to handle sensitive issues with diplomacy and discretion.
Ability to multitask, with strong organizational skills; must be a resourceful self-starter.
Excellent interpersonal skills and the ability to communicate verbally and in writing.
Commitment to cultural diversity and sensitivity.

Nice To Haves

Bachelor’s degree preferred.
Three or more years of previous relevant experience in a social services environment preferred.

Responsibilities

Assist families in finding suitable housing.
Develop and maintain relationships with landlords and the community.
Help families complete housing applications.
Guide families through the entire housing process, including applications, meetings with prospective landlords, lease signing, and move-out.
Work directly with realtors, landlords, and the Social Services Department to expedite lease signing.
Inspect apartments and check the status of Public Assistance cases.
Prepare monthly housing status reports and update housing notes weekly.
Conduct intake and develop an initial independent living plan.
Achieve assigned monthly move-out targets.
Handle special assignments and other duties consistent with the scope and nature of the position.