Housing Specialist

Central City Concern • Portland, OR

20d • $25 - $33 • Onsite

About The Position

The Housing Specialist works as part of the Supportive Housing Program at Blackburn Center and as a member of a multidisciplinary team delivering comprehensive, person-centered, trauma-informed, integrated services to the Portland Eastside community. The role facilitates intake into transitional housing programs and helps clients move into permanent housing by assessing participant needs, developing housing goals, and assisting with access to permanent and affordable housing in collaboration with Central City Concern staff and external partners. The Blackburn Center integrates housing, health care, and employment services with the long-term goal of eliminating homelessness.

This is a union-represented position through AFSCME. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with Saturday and Sunday off. The work location is Blackburn Center, 12121 E Burnside St., Portland, Oregon 97216. Compensation is listed at $25.03–$33.22 per hour; for external candidates, the offer maximum is $29.05 per hour under the union contract. Final compensation is determined based on relevant experience, education, credentials or licensure, and internal equity. The position may be subject to recall rights for eligible employees previously laid off from a CCC union-represented position.

Requirements

• High school diploma or GED.
• Current driver’s license; pass a DMV background check and meet CCC’s acceptable-driver standard under its Fleet Safety Policy.
• Complete initial driver training within 60 days of approval as a driver and ongoing recertification training.
• Maintain personal auto liability insurance coverage of at least $100,000/$300,000.
• Experience working with homeless, low-income, or other vulnerable populations, or experience working in a clinical setting.
• Experience with data entry and demonstrated excellent computer skills.
• Ability to comply with CCC’s drug-free workplace policy.
• Pass a pre-employment drug screen and background check.
• Ability, with reasonable or no accommodation, to bend, stoop, kneel, squat, twist, reach, pull, lift heavy objects, and climb stairs.
• Ability to interact effectively and respectfully with coworkers and clients across diverse ethnic, religious, political, cultural, lifestyle, and sexual-orientation backgrounds.
• Adhere to the agency’s nondiscrimination policies.

Responsibilities

• Work as a member of the Blackburn Center multidisciplinary team to deliver comprehensive, client-centered, trauma-informed integrated services.
• Participate in integrating Blackburn Center services and identify opportunities to improve collaboration between and within service and care teams while following information-sharing guidelines.
• Identify opportunities to improve Blackburn Center workflows and logistics; participate in reviewing key performance indicators and continuous-improvement plans.
• Build understanding and appreciation of client diversity and support clients’ connections to culturally responsive and culturally specific services as requested.
• Complete transitional housing intakes and move-ins for the Blackburn Recovery Housing Program.
• Conduct client housing assessments and develop goal-driven plans.
• Provide ongoing individual support and encouragement to clients.
• Identify affordable housing options for participants and assist them in accessing housing.
• Support permanent housing residents at Blackburn Center.
• Work with the Blackburn Center Community Manager to screen applicants for Studio Market units.
• Coordinate with internal and external housing providers to support streamlined transitions from homelessness into housing.
• Maintain accurate records of client progress toward individualized housing goals using MS Word, MS Excel, and other software.
• Manage client records and enter data using the HMIS database.
• Assist the Housing Specialist team as needed.
• Complete required documentation accurately and on time.
• Attend appropriate events and facilitate Rent Well classes, workshops, and events as needed.
• Participate in compliance, quality assurance, and quality improvement activities as directed.
• Follow applicable state and federal privacy and security regulations and CCC confidentiality, privacy, and security policies; promptly report breaches of protected health information or personal identification information to the CCC Compliance Department and a supervisor or designee.
• Attend all mandatory CCC trainings on time.
• Perform other duties as assigned.

Benefits

• Generous paid time off beginning at four weeks of PTO accrual per year, increasing with longevity.
• Up to 11 recognized holidays and two personal holidays, depending on work shift schedule.
• 403(b) retirement savings plan with employer matching of 4.25% in the first year, 6% in the second year, and 8% in the third year.
• Comprehensive medical, vision, and dental insurance.
• Employer-paid life, short-term disability, and long-term disability insurance.
• Sabbatical program with extended time off at years 7, 14, and 21.
• Student loan repayment options.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED