Housing Specialist - Anna's House

Catholic Charities of Baltimore•Bel Air, MD

11d•Onsite

About The Position

Anna's House, a program of Catholic Charities of Baltimore, is seeking a Housing Specialist to coordinate and manage leasing services for clients in rental housing. This role is crucial in ensuring safe, stable, and quality housing for residents, supporting them with services aligned with the organization's values and policies. The position aims to promote housing stability and foster positive relationships with landlords and the community. Anna's House offers transitional living spaces and comprehensive supportive services to individuals and families experiencing homelessness, with the goal of empowering clients towards self-sufficiency.

Requirements

Bachelor’s degree in Human Services, Social Work, or related field.
Two (2) years of related experience in housing services, social work, or working with vulnerable populations.
Proficiency in using computer systems and software to perform job function, including but not limited to, basic Windows PC, web browsing (i.e., Chrome, Internet Explorer, etc.), and Microsoft Outlook.
Must be accessible and responsive by phone during scheduled work hours and return calls promptly.
Must be at least 21 years of age, with a minimum of 2 years of driving experience, and a valid driver’s license issued by the state of residence.
No state issued restrictions on the licenses that would impede driver’s ability to operate the vehicle as required by the Agency.
Must not have more than three (3) points on their driving record.

Nice To Haves

Experience working with HUD-funded programs, ensuring adherence to federal housing guidelines and reporting standards.
Knowledge of other Microsoft Office applications, such as Word, Excel PowerPoint, Teams, and OneDrive is preferred.

Responsibilities

Ensures compliance with U.S. Department of Housing and Urban Development (HUD) rules and regulations, including maintaining required documentation and supporting successful completion of annual HUD audits and compliance with requirements for other privately funded programs.
Coordinates housing leased to or on behalf of clients; including negotiating leases with landlords, establishing occupancy agreements with residents, and maintains ongoing relationships with property owners and managers.
Ensures all rental properties meet applicable health, safety and habitability standards, including identifying deficiencies and coordinating corrective actions with landlords or service providers.
Reinforces occupancy policies and procedures, including initiating appropriate action related to non-payment of rent in accordance with program guidelines.
Conducts property and unit inspections in collaboration with clients’ Case Managers at designated intervals and documents inspection findings, follow-up actions, and any identified concerns.
Schedules and conducts initial, turnover and annual inspections in coordination with city, county and/or state housing inspection agencies and ensures timely completion of required corrective actions.
Monitors property upkeep, including snow and trash removal, landscaping, and routine maintenance and repairs, and coordinates with vendors or property owners to address issues promptly.
Supports the maintenance of safe premises by collaborating with contracted security providers and the local law enforcement when necessary to address safety concerns.
Maintains accurate records, collects and enters data, and submits timely reports and statistical information to the supervisor.
Meets regularly with supervisor to review lease agreements, maintenance concerns, compliance requirements, and resident-related issues and to provide updates on housing operations.
Performs other duties as assigned.