Housing Specialist-Gilroy CWSP (87243)
About The Position
The Housing Specialist meets with program participants and assists them in locating, securing, and maintaining permanent housing in the community. They play a key role in representing agency and program participant interests to landlords, developing strong working relationships with property managers and owners. The Housing Specialist participates in our collective effort to end and prevent homelessness. The ideal candidate is passionate about serving others, sees themself in a helping profession long-term, has a knack for winning people over through strong persuasive abilities, and balances creativity with problem-solving. They manage their time well, demonstrate strong organizational abilities, and are eager to learn and increase their knowledge of evidence-based practices. HomeFirst is a diverse company in a diverse field, and the Housing Specialist seeks to work with people from a variety of social and economic backgrounds. They are a highly collaborative member of our participant services team and enjoy a team-oriented work environment.
Requirements
- One year of paid or volunteer experience in social work or related human services, or two years of customer service experience and lived experience with homelessness.
- Proficient in Microsoft Office suite.
- Valid CA driver’s license and insurance, able to be added onto company insurance, and reliable transportation.
Responsibilities
- Maintain a caseload of 20-30 participants in an active housing search.
- Provide comprehensive Housing Specialist services, including landlord outreach and support, housing search, application assistance, advocacy, housing mediation, financial assistance administration, crisis de-escalation, risk assessment and mandated reporting, and connection to community resources (e.g., eviction prevention).
- Meet with participants at a frequency and location determined by their needs.
- Engage in the consistent application of evidence-based practices.
- Support internal case management and program support specialist activities, which may include street-based or community outreach efforts, conducting joint participant meetings, and workshop coordination.
- Participate in case conferencing and collaborative care coordination.
- Maintain compliance with contract, agency, and licensing requirements.
- Achieve identified program and position deliverables.
- Adhere to task completion deadlines.
- Maintain thorough and accurate documentation of participant services in accordance with agency and contractual standards.
- Attend all job-related meetings, including program staff meetings and agency-wide meetings.
- Participate in opportunities for learning and skill maintenance/development.
- Utilize supervision appropriately, maintain open lines of communication, and provide updates on activity.
- Assist with other duties as assigned.
Benefits
- 100% employer-paid medical, dental, and vision coverage
- Chiropractic care
- Mental health support
- Pet insurance
- Employee Assistance Program
- 401(k)-retirement plan with generous matching
- Life and disability insurance
- Flexible spending accounts
- Commuter benefits
- Workers’ compensation
- 12 holidays
- Sick leave
- PTO starting at 15 days annually, increasing with tenure
- 8 hours of civic engagement leave annually to volunteer
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
