Housing Specialist

Central City Concern • Portland, OR

11d • Onsite

About The Position

As part of the Supportive Housing Program at Blackburn Center, the Housing Specialist works as a member of a multidisciplinary team delivering comprehensive, person-centered, integrated services to the Portland Eastside community. The role facilitates intake into transitional housing programs and supports clients as they move into permanent housing. This includes assessing participants’ needs, helping them obtain permanent housing, and collaborating with Central City Concern staff and external partners.

Blackburn Center integrates housing, health care, and employment services, with the long-term goal of eliminating homelessness. The position is based at Blackburn Center, 12121 E Burnside St., Portland, Oregon, and is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., with weekends off. Compensation is $25.03–$33.22 per hour; final compensation depends on relevant experience, education, credentials or licensure, and internal equity. For external candidates, the offer maximum is $29.05 per hour under the union contract. This is an AFSCME union-represented position and may be subject to recall rights for eligible former CCC union employees.

The role requires a high school diploma or GED, relevant experience working with vulnerable populations or in a clinical setting, computer and data-entry skills, and the ability to meet driver, insurance, screening, and physical requirements. The employee must follow agency policies, confidentiality and security requirements, and applicable privacy regulations.

Requirements

• High school diploma or GED.
• Experience working with homeless, low-income, or other vulnerable populations, or experience working in a clinical setting.
• Experience with data entry and the ability to demonstrate excellent computer skills.
• Current driver’s license, passing DMV background check, and designation as an acceptable driver under CCC’s Fleet Safety Policy.
• Complete initial driver training within 60 days of approval as a driver and complete continued recertification training.
• Maintain personal auto liability insurance coverage of at least $100,000/$300,000.
• Ability to adhere to CCC’s drug-free workplace policy; pass a pre-employment drug screen and background check.
• Ability, with reasonable or no accommodation, to bend, stoop, kneel, squat, twist, reach, pull, lift heavy objects, and climb stairs.
• Ability to interact effectively and respectfully with coworkers and clients across diverse ethnic, religious, political, cultural, lifestyle, and sexual-orientation backgrounds, and to adhere to agency nondiscrimination policies.
• Ability to comply with applicable privacy, security, and confidentiality requirements.

Responsibilities

• Work as part of the Blackburn Center multidisciplinary team to deliver comprehensive, client-centered, trauma-informed integrated services.
• Participate in service integration and identify ways to improve collaboration among service and care teams while following information-sharing guidelines.
• Identify opportunities to improve Blackburn Center workflows and logistics; participate in reviewing key performance indicators and continuous-improvement plans.
• Support clients’ connection to culturally responsive and culturally specific services as requested.
• Complete transitional housing intakes and move-ins for the Blackburn Recovery Housing Program.
• Conduct housing assessments and develop goal-driven plans; provide ongoing individual support and encouragement to clients.
• Identify affordable housing options for CCC participants and assist them in accessing housing.
• Support permanent housing residents at Blackburn Center and work with the Community Manager to screen applicants for Studio Market units.
• Coordinate with internal and external housing providers to facilitate transitions from homelessness into housing.
• Maintain accurate records of client progress toward individualized housing goals using MS Word, MS Excel, and other software; manage client records and enter data in HMIS.
• Assist the Housing Specialist team and complete required documentation accurately and on time.
• Attend appropriate events and facilitate Rent Well classes, workshops, and events as needed.
• Participate in compliance, quality assurance, and quality improvement activities as directed.
• Follow state and federal privacy and security regulations and CCC confidentiality policies; promptly report breaches of protected health information or personal identification information.
• Attend mandatory CCC trainings on time and perform other duties as assigned.

Benefits

• Competitive compensation.
• Medical, dental, and vision insurance.
• Student loan repayment options.
• Retirement savings plan with employer matching: 4.25% in the first year, 6% in the second year, and 8% in the third year.
• Paid time off beginning at four weeks of accrual per year, with accrual increasing with longevity.
• Up to 11 recognized holidays and two personal holidays, depending on work-shift schedule.
• Employer-paid life, short-term disability, and long-term disability insurance.
• Sabbatical program offering extended time off at years 7, 14, and 21.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED