Housing Specialist, Qualified Professional

Easterseals PORT•Raleigh, NC

11d•Hybrid

About The Position

At Easterseals PORT Health (ESPH), our mission is rooted in empowering individuals and strengthening communities. We are seeking a compassionate and dedicated Housing Specialist / Qualified Professional to join our Assertive Community Treatment (ACT) team. In this role, you will support individuals living with severe and persistent mental illness in securing and maintaining safe, stable housing while building the skills needed for long-term community success. This isn’t just a job — it’s an opportunity to walk alongside individuals as they rebuild confidence, develop skills, and take steps toward long-term stability. Your Role in Our Mission As a Housing Specialist, you are an integral member of the multidisciplinary ACT team. Your work focuses on housing stability, tenancy support, and rehabilitation services, including individuals participating in the Transition to Community Living Initiative (TCLI).

Requirements

Strong commitment to recovery-oriented, person-centered care
Experience working with individuals with severe and persistent mental illness
Knowledge of community housing resources
Ability to build trusting, respectful relationships that honor client choice and rights
Valid North Carolina driver’s license with reliable transportation
Willingness to work primarily in community settings (homes, shelters, hospitals, streets, jails)
Ability to participate in an after-hours on-call rotation
Comfort using electronic health records and standard office technology
Ability to sit, type, and perform repetitive motions; speak clearly and document legibly
Bachelor’s degree in a human services or related field
Qualified Professional (QP) status or eligibility

Nice To Haves

Experience in ACT, TCLI, or community-based services

Responsibilities

Providing case management for an assigned group of individuals, coordinating care with the Individualized Treatment Team (ITT)
Developing, implementing, reviewing, and revising individualized treatment goals and service plans
Delivering rehabilitative services, including: Housing and tenancy-sustaining supports, Money management and entitlement assistance, Activities of daily living (ADLs), Health, wellness, recovery, and community integration
Building and maintaining relationships with housing stakeholders, including: Housing Authorities, Permanent supportive housing providers, Rapid re-housing programs, HUD-VASH, NC Housing Finance Agency, Local landlords
Coordinating communication with guardians, care coordinators, landlords, and community agencies
Providing individual and/or group supportive therapy and symptom management interventions
Participating in comprehensive assessments including psychiatric history, substance use, physical health, social functioning, and housing needs
Supporting individuals during crises and participating in an on-call rotation
Educating and supporting families while advocating for client rights and preferences
Documenting services and progress accurately and timely within the electronic health record
Participating in daily team meetings, treatment planning, and organizational reviews
Providing substance use treatment and recovery-oriented supports as needed