Housing Specialist

StrongSteps Behavioral Health•New York, NY

6d•Onsite

About The Position

The Housing Specialist is responsible for coordinating housing-related services and supports for members experiencing housing instability, homelessness, or financial hardship. This position assists individuals with housing navigation, rental assistance coordination, landlord communication, and connection to community housing resources through StrongSteps Behavioral Health programs and Health-Related Social Needs (HRSN) services. The Housing Specialist works closely with Care Managers, Intake staff, community providers, and landlords to help members secure and maintain stable housing while ensuring all required documentation meets agency and compliance standards.

Requirements

Strong communication and organizational skills
Ability to manage multiple cases and maintain accurate documentation
Comfortable working with vulnerable populations and individuals experiencing housing insecurity
Basic computer and documentation skills required

Nice To Haves

Experience in housing services, social services, behavioral health, or case management preferred
Knowledge of housing resources, landlord coordination, or HRSN services preferred

Responsibilities

Assist members with housing navigation and housing stabilization services
Coordinate rental assistance requests and required housing documentation
Communicate with landlords, property managers, and housing providers
Verify leases, ledgers, balances owed, and supporting documents
Connect members to housing resources and community programs
Maintain accurate and timely case documentation
Track housing referrals, applications, and service outcomes
Support members with housing-related barriers and follow-up coordination
Ensure housing files meet Medicaid, HRSN, and agency compliance requirements
Collaborate with care management and administrative staff regarding member needs