Housing Specialist

City of Salem • 360 Church St SE Salem, OR

2d • Hybrid

About The Position

This is a Salem Housing Authority position, which is a separate employer from the City of Salem. Make an impact: Do you have experience with affordable housing programs, eligibility determinations, and/or regulatory compliance? Are you a dedicated professional who is efficient, detail-oriented, and passionate about making a difference in your community? Property Management Coordinators play a critical role in helping individuals and families maintain stable, affordable housing by ensuring income certifications are completed accurately. As a Property Management Coordinator, your attention to detail and commitment to excellent customer service directly supports residents while ensuring ongoing program compliance. This position is an excellent opportunity for someone who enjoys working with a diverse population in a fast-paced, mission-driven housing agency committed to providing quality housing and exceptional service to the community. This position is part of a flex classification that provides opportunities for career growth and could be filled as a Administrative Analyst I or II, dependent on the chosen candidate’s experience. We pride ourselves on a proven track record of providing opportunities for innovation and career development. Learn and grown: The Housing Authority of the City of Salem values employees and their professional development and we pride ourselves on providing a great work-life balance. We are committed to growing the capabilities of our people, where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. We invite you to apply and join our team!

Requirements

• Must pass the pre-employment background check.
• Depending on area of assignment, you may need to pass the pre-employment drug test (including marijuana).
• Must have an Oregon Driver license and have a driving record that meets the SHA of Salem's driving standards.
• Bachelor's degree from a college or university program in business administration, public administration, or a related field depending on area of assignment; and one year of professional administrative level experience involving review, analysis, and preparation of recommendations, development of administrative policies, procedures and systems, or an Associate degree with three years of experience in federally assisted housing programs, low-income housing, rental property management, landlord/tenant relations counseling, and mediation skills; or any combination of education, experience, and training that demonstrate possession of the knowledge, skills, and abilities as listed, and ability to perform the essential job functions.

Nice To Haves

• Experience completing eligibility determinations and income certifications for affordable housing programs.
• Knowledge of Public Housing, Section 8 Project-Based Rental Assistance (PBRA), Low-Income Housing Tax Credits (LIHTC), HOME Investment Partnerships Program (HOME), or other federally assisted housing programs.
• Professional experience reviewing, analyzing and interpreting financial documents.
• Preparing files for audits, Management and Occupancy Reviews (MORs) or other compliance reviews.
• Bilingual proficiency preferred.

Responsibilities

• Complete initial eligibility determinations, annual income certifications, and interim certifications for regulated housing programs.
• Conduct resident interviews to verify, and analyze household income, assets, expenses, and supporting documentation.
• Process household composition and income changes for interim certifications.
• Determine eligibility and ensure program compliance.
• Maintain complete, accurate, and audit-ready resident files.
• Track certification deadlines, follow up on missing documentation and prepare reports related to certification status.
• Explain program requirements and certification processes to residents.
• Coordinate with Property Managers and other staff to resolve eligibility and compliance questions.
• Manage waiting lists, prepare mailings and document responses.
• Prepare files and supporting documentation for internal file reviews and third-party audits.
• Provide responsive and professional customer service for residents, applicants, and community partners.

Benefits

• 5% Bilingual incentive for qualifying candidate.
• Medical, dental, and vision coverage for you and your family.
• Paid vacation and sick time in accordance with City policies.
• Competitive pay.
• Employer-paid PERS contribution of 6%.
• Opportunity for voluntary pre-tax contributions to a 457b account.
• Health care and dependent care flexible spending accounts.
• Voluntary long-term care.
• Employee wellness program.
• Employee assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree