Adolfo - Housing Specialist

Volunteers of America Northern California & Northern Nevada, Inc.Mather, CA
$29 - $32Onsite

About The Position

Volunteers of America Northern California & Northern Nevada (VOA-NCNN) is a large provider of social services in the region, operating over 40 programs. The organization is dedicated to helping individuals rebuild their lives and reach their full potential through quality housing, employment, and related supportive services. VOA-NCNN is recruiting for full-time Housing Specialists for the Adolfo Housing Program at their Mather Community Campus. This role involves assisting residents in obtaining and maintaining housing, assessing participant needs, and ensuring the safety and integrity of all residents.

Requirements

  • Two years of successful experience in the delivery of human services or any combination of education, training and experience, which would provide the knowledge and ability to complete the duties outlined above.
  • Working knowledge of credit and legal responsibilities of renters.
  • Familiarity with low-income housing resources.
  • Strong verbal and written communication skills.
  • Knowledge of problems unique to emancipated foster youth, persons with disabilities, substance abuse and adolescent parents.
  • Willingness to function as a team member with the ability to make skillful independent decisions.
  • Valid California driver's license and ability to meet the organization’s insurance carrier guidelines.
  • Must pass all required background clearances in accordance with agency, County, State, and federal standards.
  • CPR/First Aid certification is required within 90 days of employment.
  • Completion and maintenance of all required training and health clearances.
  • Teamwork skills
  • Oral and written communication skills
  • Computer Skills (Word, Excel, Outlook)
  • Ability to de-escalate situations and assist residents and staff in emergency situations
  • Organizational skills
  • Analytical and decision-making ability
  • Ability to sit, stand, walk, bend, and stoop throughout the workday
  • Ability to occasionally lift and move up to 25 pounds
  • Ability to travel between campus and community locations as needed
  • Able to climb stairs as required

Nice To Haves

  • A Bachelor’s Degree in Social Work or a related field is preferred.

Responsibilities

  • Develop contracts with each resident for payment of fees, both in VOA’s apartment building and scattered-site locations.
  • Liaison with landlords to facilitate successful transition and to problem-solve placement issues.
  • Contact and orient developers/landlords to increase permanent housing options.
  • Prepare all clients for their housing search including assist residents with rental application completion.
  • Develop permanent housing resources throughout the community.
  • Maintain a resource list of available housing.
  • Coordinate with Housing Specialists from other VOA programs to ensure all permanent housing resources are available to Adolfo clients.
  • Coordinate with Youth Advocates to assist students in mitigating negative credit histories.
  • Maintain follow-up housing data on Adolfo graduates.
  • Develop and conduct groups regarding issues related to securing and maintaining permanent housing.
  • Prepare monthly report by the 5th of every month outlining accomplishments in a statistical format.
  • Develop with each client, their financial plan to take over the master leases on their apartments.
  • Visit weekly with clients in scattered-site locations to assist them in caring for their apartments and to remain aware of any financial changes or challenges that would prevent clients from meeting their rental/lease obligations.
  • Monitor fee payments and develop plans with residents, consult with the Youth Advocate, plan for fee waivers, late fee payments, back-rent payment plans.
  • Provide aftercare services as needed for up to one year after discharge.
  • Perform other related duties as assigned by Program Manager.
  • Continually learn and enhance technical and interpersonal skills.
  • Attend staff meetings and assigned training and complete required certifications, i.e. CPR, First Aid, etc.
  • Attend all training and collaborative meetings necessary for development of housing resources.
  • Serve as part of the development team by providing information and support for the development of quality operations.
  • Maintain an above average working knowledge of fire, safety, and health standards to assure safe work environment for clients and all personnel.

Benefits

  • paid holidays
  • vacation
  • sick pay
  • health, dental, vision, life, and short-term disability insurance coverage
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