Housing Specialist

COMMUNITY HOUSING INNOVATIONS INC•New York, NY
•$24 - $50,004

About The Position

The Housing Specialist ensures program participants receive services needed to locate, acquire, maintain, and retain permanent housing. The role provides landlord outreach and advocacy, housing leads and applications, and accurate assistance with applications for housing subsidy programs. The position is based in Midtown Manhattan, New York, and offers several schedule options, all including Sunday and Monday off or Friday and Saturday off depending on the option. The role is non-exempt, pays $24.04 per hour (approximately $50,004 annually), and is eligible for overtime.

Requirements

  • High school diploma required.
  • One to two years of related experience assisting people experiencing homelessness with obtaining permanent housing.
  • Working knowledge of NYC housing resources, including experience helping people find affordable housing and working with NYC and New York State agencies and programs that facilitate permanent housing goals.
  • Excellent verbal and written communication skills.
  • Proficiency in English.
  • Basic competency in MS Word, Excel, Outlook, and internet use.
  • Ability to formulate simple financial budgets.
  • Ability to make home visits, including walking distances and climbing several flights of stairs.
  • Ability to prioritize and make appropriate decisions and judgment calls.
  • Ability to relate to underserved, homeless, and disabled populations.
  • Ability to work independently or as part of a team, stay organized, assume responsibility, work under pressure, meet deadlines, multitask, remain flexible, and maintain attention to detail.

Nice To Haves

  • Bachelor's degree in human services or a related field.
  • Bilingual Spanish skills.

Responsibilities

  • Adhere to and enforce program regulations, policies, and procedures.
  • Ensure clients receive quality services in compliance with program requirements.
  • Assist clients in locating housing within their specified budgets.
  • Provide information, referrals, direct services, and advocacy related to the local housing pool.
  • Develop and maintain a referral resource network, including realtors, landlords, housing complexes, and local Section 8 offices.
  • Maintain knowledge of NYC and NYS housing subsidy programs, supportive housing options, SROs, and affordable housing.
  • Collaborate with DHS, property owners, other service providers, and shelter case managers to help families fulfill ILP and program requirements.
  • Mediate between clients and property owners or their representatives.
  • Collect and review Housing Logs and inform case managers of document-related concerns.
  • Complete Housing Packets and Shelter Supplement Program paperwork.
  • Submit required internal and external reports accurately and on time, including housing logs, unit inspection sheets, and progress notes.
  • Complete progress notes and referrals, and update clients' CARES cases.
  • Maintain client charts, files, and housing paperwork in an orderly manner.
  • Maintain clinical appropriateness.

Benefits

  • Generous paid time off
  • Personal and sick days
  • Health insurance and health reimbursement account
  • Dental and vision plans
  • Flexible spending account
  • AFLAC supplemental insurance
  • Dependent Care Spending Account
  • Commuter Transit and Parking Account
  • Working Advantage employee perks
  • 401(k) retirement plan
  • Life insurance
  • Employee Assistance Program
  • Monthly trainings and career development plans
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