Housing Services Specialist

Project HospitalityNew York, NY
Onsite

About The Position

The Housing Services Specialist will be responsible for a range of activities to support disadvantaged populations in securing and maintaining housing. This includes pre-tenancy services like housing search and application assistance, as well as tenancy sustaining activities such as rental and utility assistance, and dispute resolution with landlords. The role also involves community transitional supports like security deposit payments and providing household necessities. Maintaining accurate client files, data entry, and attending required meetings and training are also key components of the position.

Requirements

  • Previous experience working with the housing of disadvantaged populations.
  • Experience in housing placement, lease negotiation, and navigating housing services.
  • Exceptional communication skills, both oral and written, with individuals and groups regarding complex and sensitive issues.
  • Physical ability to perform the essential job functions.
  • Proficiency with computers.

Responsibilities

  • Conduct pre-tenancy activities including housing search/navigation, housing applications, lease negotiation support, and screening assistance.
  • Provide tenancy sustaining activities such as short-term rental assistance, utility payment assistance, recertification, and resolving landlord disputes to prevent eviction.
  • Offer community transitional supports including paying security deposits, arranging pest eradication, pantry stocking, and providing household supplies and furnishings.
  • Maintain complete and accurate client files and documentation, ensuring quality assurance.
  • Perform data entry.
  • Attend scheduled supervision sessions, case conferences, and training as required.
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