Housing Quality Services Inspector

Norfolk Redevelopment And Housing Authority • Norfolk, VA

5d • $27 - $31 • Onsite

About The Position

The Norfolk Redevelopment and Housing Authority (NRHA) is seeking a Housing Quality Services Inspector to conduct housing unit inspections to ensure compliance with Housing Choice Voucher (HCV) HUD housing quality standards. This role involves inspecting units before lease approval, conducting annual or biennial inspections, and performing complaint/special inspections. The inspector will advise HCV program participants and landlords on solutions to meet HUD HQS, prepare and enter inspection data into the computer system, and distribute inspection reports. The position requires explaining standards and regulations to landlords and tenants to foster good relations, answering telephones, and scheduling housing inspections. A comprehensive and current knowledge of HCV program policies, HUD regulations, and City building codes is essential. The inspector will also conduct HUD HQS inspections in neighboring cities as an independent entity.

Requirements

• Completion of some college course work in construction management, general building maintenance, or a related field is required.
• Two to four years progressively responsible structural inspection experience.
• Any equivalent combination of training, education, and experience necessary to obtain the required knowledge, skills, and abilities.
• HQS inspection and NSPIRE Certification required for this position.
• Current and valid state driver’s license required for this position.
• Must possess a valid driver’s license.
• Subject to a pre-employment drug test, background check, and reference verification prior to hire.
• Must maintain confidentiality and adhere to NRHA’s code of conduct and ethics policies.
• Comprehensive and current knowledge of HUD regulations and City of Norfolk housing codes.
• Operational knowledge of all major housing construction trades, including plumbing, electrical, heating, and structural.
• Operational knowledge of personal computers, word processing software, and electronic communications software.
• Skills in human relations, particularly consulting, negotiating, and persuasive skills.
• The jobholder must have the capacity to deal effectively with a wide variety of individuals, including those who exhibit skepticism or who do not cooperate with the jobholder.
• Oral and written communication skills to present and make comprehensible moderately complex information regarding organization operations, of which some information may be technical in nature.
• Requires ability to provide clear work instructions, compose reports, and respond to questions on a variety of job-related matters.
• Ability to comprehend, understand, and interpret moderately complex and technical information, such as redevelopment and public housing legislation, grant applications, and budgets and to comprehend, understand, and interpret organizational and environmental factors that could have potential effects on the success of projects and programs.
• Ability to exercise independent judgment and initiative in the development and implementation of moderately complex operational activities.

Responsibilities

• Conduct housing unit inspections to assure compliance with Housing Choice Voucher (HCV) HUD housing quality standards prior to approval of any lease and either annually or biennial and complaint/special inspections.
• Advise HCV program participants and landlords on recommended solutions to ensure the assisted property will meet HUD HQS.
• Prepare and assure that inspections are entered into the computer system on a timely basis.
• Review, print, and distribute inspection reports and results.
• Explain standards, regulations, etc. to landlord and tenants in order to promote good relations.
• Answer telephones and schedule housing inspections.
• Maintain comprehensive and current knowledge of HCV programs policies, programs, and procedures.
• Maintain knowledge of HUD regulations and City building code.
• Conduct HUD HQS inspections in neighboring cities serving as the independent entity.
• Complete all required inspections accurately and on time per HUD and city codes.
• Enter inspection results within 24 hours; ensure accuracy and proper distribution.
• Apply HUD, NSPIRE, and city codes correctly; maintain certifications.
• Explain inspection outcomes clearly; respond to inquiries within one business day.
• Schedule inspections promptly; coordinate as needed.
• Provide professional support; handle issues tactfully.
• Use required software and tools effectively; maintain organized records.
• Stay current on regulations and complete required training.

Benefits

• VRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree