Housing Property Coordinator

Umpqua Community College•Roseburg, OR

5d•Onsite

About The Position

Umpqua Community College is seeking a student-focused Housing Coordinator to lead the daily operations of our student housing program. This role is ideal for a collaborative professional who is passionate about creating a welcoming living environment, supporting student success, and ensuring housing facilities are safe, efficient, and well-maintained. The Housing Property Coordinator is responsible for housing operations. The Housing Coordinator provides oversight for facilities, occupancy management, emergency/on-call support and response, and budget/revenue management. The Housing Coordinator provides training and supervision for the Resident Directors and Resident Assistants.

Requirements

Bachelor's degree in Student Affairs, Higher Education, Business Administration, Public Administration, Education, Social Sciences, or a related field; or an equivalent combination of education and experience.
Two years of progressively responsible experience in student housing, residential life, property management, student affairs, or a related field.
Experience supervising employees, student staff, or volunteers.
Demonstrated experience providing customer service and working with diverse populations.
First Aid, CPR, and/or Mental Health First Aid certification.
Valid driver’s license and maintain eligibility for coverage under the company’s vehicle insurance policy.
Proficiency with Microsoft Office Suite and the ability to learn College software systems.
Ability to work evenings, weekends, and participate in an on-call rotation as required.

Nice To Haves

Experience coordinating emergency response or crisis management.

Responsibilities

Oversee the daily operations of student housing facilities, ensuring a safe, clean, and functional residential environment.
Coordinate occupancy management, including housing applications, room assignments, room changes, move-ins, move-outs, and contract administration.
Maintain accurate housing records, including student files, incident reports, maintenance requests, and occupancy data.
Coordinate residence hall opening, closing, and operations during academic breaks.
Monitor building conditions and coordinate maintenance, repairs, and capital improvement projects with Facilities.
Conduct and oversee room inspections to ensure health, safety, and cleanliness standards are maintained.
Collaborate with campus departments including Facilities, Information Technology, Student Accounts, Athletics, Communications & Marketing, and Purchasing to support housing operations.
Maintain housing publications, website content, and operational communications.
Develop and implement strategies for utilizing residence hall facilities during non-academic periods.
Assist with the development, administration, and monitoring of the housing operating budget.
Process purchase orders, vendor invoices, and related financial documentation while ensuring compliance with College purchasing procedures.
Monitor housing revenue, expenditures, and operational resources.
Recommend improvements to housing policies, procedures, and operational practices to enhance efficiency and student service.
Recruit, train, supervise, and evaluate Resident Directors and Resident Assistants.
Provide leadership, coaching, and ongoing professional development for housing staff.
Coordinate after-hours and emergency response procedures for residential facilities.
Serve as part of the on-call rotation and respond appropriately to emergencies involving housing residents.
Coordinate required safety programs and compliance activities, including fire drills and emergency preparedness.
Ensure timely and professional responses to student, staff, and community inquiries.
Serve as the primary contact for CARES reports involving residential students.
Connect students with campus and community resources that support academic success, health, and well-being.
Collaborate with Student Services and campus partners to develop educational programming, community-building activities, and resident engagement opportunities.
Participate on the Resource Hub team and support campus-wide student success initiatives.
Assist with planning and implementation of student events and programs.
Assist in the development, implementation, and evaluation of housing policies, procedures, and departmental goals.
Maintain compliance with applicable federal, state, local, and institutional regulations.
Prepare reports and maintain records related to housing operations and occupancy.
Perform other duties as assigned.