Housing Program Specialist (Wage/Hourly)
About The Position
The Virginia Department of Housing and Community Development (DHCD) is seeking a part-time Housing Program Specialist to join the Energy Efficiency team within the Housing and Community Development Division. This position offers an opportunity to implement innovative, community-focused housing initiatives and support the daily operations of key programs related to the management and administration of essential DHCD programs. These programs include the Weatherization Deferral and Repair Program (WDR), the Weatherization Assistance Program (WAP), the Essential Home Accessibility and Repair Program (EHARP), and the Accessibility and Repair Program (ARP). The Housing Program Specialist will ensure that program delivery complies with federal, state, and agency regulations, policies, and procedures. The incumbent will help maximize the program's impact across the Commonwealth by performing a variety of programmatic functions, including: · Determining applicant eligibility · Ensuring accurate and consistent use of the Community Association Management Services (CAMs) database system · Assisting with remittance and invoice processing · Communicating with clients to address inquiries · Verifying and processing required documentation to support successful application outcomes This position plays a critical role in advancing DHCD’s housing initiatives by ensuring operational efficiency, regulatory compliance, and responsive service delivery. This position is telework-eligible and adheres to the Commonwealth of Virginia’s telework policy 1.61.
Requirements
- Experience in business administration, financial operations, including payment processing, expense reporting, and financial account reconciliation, with a strong emphasis on accuracy, compliance, and timely execution.
- Extensive experience and proficiency in the Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, with a demonstrated ability to create detailed reports, draft high-quality documents, and develop impactful presentations tailored to diverse audiences.
- Considerable experience using spreadsheets and database programs to analyze complex data sets, generate reports, track performance metrics, and support strategic decision-making.
- Experience in managing multiple programs, multiple priorities, and/or project management while ensuring alignment with division goals and timelines.
- Demonstrated excellence in written, verbal, and interpersonal communication, with the ability to convey complex information clearly, engage diverse audiences, and foster collaborative relationships across organizational levels and with stakeholders.
- Ability to engage effectively with diverse constituencies, assess their unique needs, and tailor support strategies to ensure responsive and appropriate assistance.
Nice To Haves
- Experience in administering and tracking payments with state and federal grants is preferred
- Experience interacting with limited-income communities and housing programs.
Responsibilities
- Determining applicant eligibility
- Ensuring accurate and consistent use of the Community Association Management Services (CAMs) database system
- Assisting with remittance and invoice processing
- Communicating with clients to address inquiries
- Verifying and processing required documentation to support successful application outcomes
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
