HOUSING PROGRAM ASSISTANT

HOUSING FORWARD•Oak Park, IL

4d•$42,000 - $44,000•Onsite

About The Position

The Housing Program Assistant provides essential support to the Supportive Housing team, focusing on assisting housing navigators and coordinators. This role also encompasses administrative duties such as managing WIN/W Chip/IHDA partner director meetings, conducting program research, handling data input and management, and supporting special program events and activities. Additionally, the Program Assistant will offer administrative support for the Annual Homeless Person Memorial Day. A key aspect of this position is collaborating with all program staff to enhance the effectiveness of program lease management.

Requirements

High school diploma with one year experience in social services desired.
Proficient in Microsoft Office Suite and Excel.
Knowledge of Salesforce.
Knowledge of HMIS.
Strong communication skills. Ability to present to different audiences.
Strong organizational skills and ability to effectively prioritize and manage multiple tasks at the same time.
Ability to conduct self-directed work and/or function as a part of a team.

Responsibilities

Maintain leasing data in Salesforce.
Maintain a list of landlords and their contacts.
Issue notification of upcoming renewals to landlords and program staff.
Support the housing coordination/navigation team with the preparation of lease renewals and copies of housing paperwork.
Ensure that the Finance Team and program staff have access to updated lease information at all times.
Submit rent sheet to Finance one week before payment is due.
Provide ongoing support and assistance to the supportive housing program.
Engage current and prospective landlords and management companies by preparing and distributing quarterly updates.
Provide support to the Compliance Manager in the upkeep of clients’ files and assist Compliance Manager in the preparation for program audits.
Assist in the planning and preparation of housing program activities including summer gathering and winter holiday activities.
Vigorously safeguard the security and confidentiality of client data, comply with all provisions of the Alliance to End Homelessness’ HMIS End User Agreement, and share client data only as explicitly permitted by a client’s written consent and by data sharing protocols established by the Alliance.
Always represent the organization professionally.
Maintain positive relations with clients, volunteers, co-workers, staff from other agencies, agency funders, and the public.
Interact effectively with people of diverse backgrounds and treat each individual with respect and dignity.
Demonstrate team behavior and promote a team-oriented environment.
Provide support for partner meetings and activities.
Participate in relevant industry seminars, workshops, and networking events.
Read about industry best practices to help ensure programming is in line with industry standards.