Housing Placement TL - Refugee Services

Samaritas • Detroit, MI

19h • Onsite

About The Position

The Housing Placement Team Lead (TL) provides day-to-day direction and guidance to assigned staff while delivering high-quality housing placement services. This role ensures all services are provided in compliance with contractual requirements, regulatory standards, and accreditation guidelines. The TL supports clients through a strength-based approach and plays a key role in building partnerships and improving service delivery. Welcome to Samaritas Nation! Samaritas is a Michigan-based human service organization that connects people with families and communities, empowers them to live their fullest life possible, and creates a ripple effect of transformation. The reference to the work of the Good Samaritan in our name is especially fitting as it is consistent with our mission, values and the services our faith-based company provides. APPLY TODAY! #BeTheRock, creating ripples of positive transformation in the lives of those we are entrusted to serve!

Requirements

• Minimum of 2 years of experience in human or community services
• Valid, unrestricted driver’s license with a good driving record
• Reliable personal transportation and proof of current auto insurance
• Ability to drive a 20-foot rental vehicle
• Flexibility to work extended hours as needed

Nice To Haves

• Bachelor’s degree in Social Work, Psychology, or related human services field
• Experience providing direct services to refugees, asylees, or other vulnerable populations
• 1–3 years of leadership or team supervision experience
• Bilingual in Dari or Pashto

Responsibilities

• Provides day-to-day direction and guidance to assigned staff, ensuring quality service delivery aligned with contract and funding requirements.
• Maintain and communicate written guidelines and procedures governing program operations.
• Support staff participation in case consultations, team meetings, and ongoing program development.
• Provide consultation and assistance on complex or challenging cases.
• Deliver comprehensive, strength-based housing support services to assigned clients.
• Coordinate the client referral process, ensuring all referrals, interim reports, and placement documentation meet contractual expectations.
• Engage with clients through education and support to promote improved outcomes.
• Develop and maintain partnerships with landlords, property management companies, and community-based organizations.
• Represent the New American Program at community events and outreach activities to enhance awareness and engagement.
• Assist in managing the inventory of donated household items and maintain accurate tracking systems.
• Support the request and tracking of vouchers for rental assistance and household needs, ensuring proper documentation and financial accountability.
• Maintain accurate data management systems and provide statistical reports as required.

Benefits

• This role offers the opportunity to make a meaningful impact by helping individuals and families secure stable housing while leading a dedicated team of service professionals.
• You’ll be part of a mission-driven environment focused on empowering communities and improving lives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level