Housing Operations Coordinator (Student Development Specialist II)

Texas A&M University System • Galveston, TX

42d • Onsite

About The Position

The Housing Operations Coordinator for Campus Living & Learning is responsible for assisting the Assistant Director of Housing Operations in oversight of residence hall buildings and spaces. This includes but is not limited to building, space, and furniture inspections and working collaboratively with appropriate entities to address custodial, maintenance, and facility needs to maintain the best living and learning environment for students living on campus. This is a live-on position that will participate in the campus on-call rotation and serve as essential personnel.

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• One year of experience in student affairs work or related specialty.
• Ability to effectively communicate both orally and in writing.
• Strong interpersonal and organizational skills.
• Working knowledge of StarRez, Onity, Ving/VisiOnline.
• Ability to multitask and work cooperatively with others.
• This position is security sensitive.
• This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules and procedures.
• All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements.

Nice To Haves

• Master’s degree in Higher Education/Student Affairs-related field.
• 2+ years of experience in Housing and operations or a Student Affairs related field at a professional/graduate level.

Responsibilities

• Live on campus in Residence Hall Apartment, some required weekend/evening responsibilities.
• Serves on an on-call rotation.
• In the case of hurricane or other campus change or closure possible relocation may be required, ability to work cooperatively with others.
• Works collaboratively with all entities (including SSC and contracted companies) having responsibility for the upkeep, safety, accessibility, and compliance of university on-campus housing to ensure residence hall buildings receive the best possible care and services.
• Monitors the progress and completion of work orders submitted regarding departmental spaces and buildings.
• Coordinates the selection and approval of furniture and equipment purchases for the department.
• Assists the Assistant Director of Housing Operations with planning preventative maintenance, rotating renovations, capital improvement projects, and construction initiatives within the residence halls.
• Collaborates with Housing Coordinators to ensure the timely completion of submitted residential work orders.
• Supervises student staff assigned to Housing Operations, including Desk Assistants and other operations-focused student employees.
• Provides training, scheduling support, performance management, and ongoing development for supervised staff.
• Performs and coordinates various inspections, conducts site visits, and represents Campus Living & Learning at meetings regarding services provided by SSC and external vendors for maintenance, renovation, and construction projects.
• Provides needed assistance and redundancy with StarRez software, housing assignments, occupancy management, and departmental processes.
• Assists with continuity of residential operations during staff vacancies or extended absences.
• In the event of a Housing Coordinator vacancy, may temporarily assume select supervisory and operational responsibilities necessary to support residential communities and maintain departmental operations.
• Serves as the liaison between students, Campus Living & Learning staff, Disability Resources, and facilities personnel regarding residential facility concerns and approved housing accommodations.
• Coordinates modifications to residential spaces and furnishings necessary to implement approved ADA and housing accommodation requests.
• Communicates timelines for substantial repairs within residential rooms.
• Organizes residence hall opening and closing processes with other live-on staff.
• Schedules and coordinates safety walkthroughs.
• Maintains signage and community spaces within residence hall buildings.
• Takes part in a Divisional Curriculum by planning, developing and implementing educational programs within the residence halls.
• Programming and marketing initiatives will center housing operations as well as safety (fire, weather, coastal humidity, etc.), and crisis management.
• Serves as a student conduct hearing officer and adjudicates assigned residential conduct cases in accordance with university policies and procedures.
• Participates in conduct-related meetings, documentation, sanctions, and educational interventions as appropriate.
• Attends, participates in, and helps plan numerous Student Activities events (New Student Conference, Fall Festival, Howdy Week, etc.)
• Assists in the presentation of leadership workshops/campus orientations and other presentations as needed.
• Serves on campus committees.
• May advise various student groups.
• Lives in on-campus provided apartment.
• Responds to campus emergencies and works an on-call shift 1-2 weeks and weekends a month.
• Performs additional responsibilities in support of departmental and institutional priorities.

Benefits

• Live on campus in Residence Hall Apartment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level