Housing Office Specialist II (Grade 4)

Yuma County•Somerton, AZ

3d•Onsite

About The Position

Under general supervision, performs administrative, office and/or clerical work of moderate difficulty with department-specific responsibility. This role involves a variety of tasks related to record keeping, data entry, document preparation, and public interaction within the housing office.

Requirements

High School Diploma or GED equivalent.
Coursework in general office procedures.
Three years of office work experience.
Equivalent combination of education and experience.
Successful completion of a background check.
Knowledge of County policies and procedures.
Knowledge of business English, spelling, and arithmetic.
Knowledge of office computer hardware and software applications.
Knowledge of clerical and office practices and procedures.
Skill in effectively dealing with public inquiries.
Skill in making arithmetic computations with speed and accuracy.
Skill in maintaining records and preparing reports.
Skill in the operation of various office machines/equipment.
Skill in following written and verbal instructions.
Ability to effectively respond to phone calls, emails, and complaints in a timely manner.
Ability to plan, prioritize, manage, and respond to multiple assignments in a fast-paced environment.
Ability to read, write, research, synthesize data and detailed reports.
Ability to use modern office equipment and computers.
Ability to communicate effectively verbally and written.
Ability to lift up to 5 – 25 lbs.
Ability to perform the essential functions of the job specifications with or without a reasonable accommodation.

Responsibilities

Receives, sorts, indexes, files, and retrieves forms, correspondence, and documents.
Enters data into computer systems.
Formats, composes, and types documents and reports from written drafts and transcriptions.
Takes abbreviated notes of meetings.
Compiles reports and summaries of work.
Checks and completes records, forms, and documents.
Develops and maintains office records and files.
Receives and responds to correspondence.
Operates a variety of office machines.
Answers routine and extraordinary questions from the public.
Prepares and processes confidential and sensitive documents.
Mails out removal and ineligibility letters.
Ensures waiting lists are purged on an annual basis.
Mails notices and prepares packages for mass briefings.
Receives, processes, and enters Section 8 and Public Housing applicants' information into the Lindsey program.
Provides back-up for Clerk II to collect payments such as rent, promissory notes, and maintenance charges.
Assists with processing work orders when needed.
Secures the front office at the end of the day.
Performs other duties as assigned.