Housing Monitor (Emergency Program) (8770)

The Salvation Army•Atlanta, GA

About The Position

This position prepares client paperwork and records statistics, ensures residents follow facility rules, and maintains compliance with The Salvation Army’s policies and procedures and applicable local, state, and federal regulations. The Housing Monitor oversees residents during an assigned shift to support safety and security, maintains accurate records and logs, and keeps the housing facility in proper order. The role includes preparing rooms and checking fire equipment before residents arrive; checking clients in and maintaining intake cards, resident rosters, and property records; distributing towels, linens, and hygiene items; and securing and distributing medications as required. The Housing Monitor monitors resident activities, checks doors and windows, monitors cameras, conducts facility rounds, and documents notable events. The position also responds calmly to emergencies and takes corrective action in accordance with established policies and procedures. The work requires meeting attendance requirements, communicating in English, and responding quickly and calmly to emergencies. Duties are usually performed seated, with frequent changes among sitting, standing, and walking. Travel is usually within the same building. A limited amount of physical effort involving walking, standing, lifting, and carrying objects under 25 pounds is required for 5–10% of work time.

Requirements

High school diploma or GED.
Ability to meet attendance requirements.
Ability to read, write, and communicate in English.
Ability to respond quickly and calmly to emergencies while maintaining control and initiating appropriate corrective action.
Ability to perform combinations of sitting, standing, and walking on a frequent-change basis.
Ability to walk, stand, lift, and carry light objects weighing less than 25 pounds, for 5–10% of work time.

Nice To Haves

One year of experience performing security or social service work is preferred.
Equivalent combinations of training and experience that provide the required knowledge, skills, and abilities may be considered.

Responsibilities

Prepare client paperwork and record statistics.
Ensure facility rules are followed by clients and maintain compliance with Salvation Army policies and procedures and local, state, and federal regulations.
Monitor residents during an assigned shift to support safety, security, and compliance with house rules.
Ensure rooms are in proper order before residents arrive and check that fire equipment is working properly.
Check clients into the housing facility; prepare and monitor intake cards; prepare the resident roster; and maintain resident property records.
Distribute towels, linens, and personal hygiene items; secure and distribute client medications as required.
Check the security of windows and doors, monitor cameras, and conduct periodic rounds of the facility.
Maintain accurate and complete records and logs, including records of notable situations during the assigned shift.
Maintain the housing facility in neat and proper order.
Respond calmly to emergencies and initiate appropriate corrective actions in accordance with established policies and procedures.