Housing Monitor & Security Safety Officer (9212)

The Salvation Army•Kingsport, TN

About The Position

This position monitors the behavior and activities of clients participating in a Salvation Army emergency housing program and helps ensure compliance with shelter rules and policies. It guards the security and safety of Salvation Army facilities and buildings to protect staff and clients. The schedule is 12 AM–8 AM. The role includes monitoring client behavior, providing trauma-informed direction about appropriate conduct, securing the building and grounds, conducting shelter intake, and maintaining an accurate shelter intake bed list. Work takes place in a social service housing and office environment and involves frequent standing and walking, as well as lifting, carrying, pushing, or pulling moderately heavy items weighing less than 25–50 pounds.

Requirements

  • Ability to meet attendance requirements.
  • Ability to lift, carry, push, and/or pull moderately heavy materials, supplies, and equipment weighing less than 25–50 pounds.
  • Ability to perform duties involving frequent standing and walking.
  • First Aid certification.
  • CPR certification.
  • Narcan training.
  • High school diploma or GED is preferred but not required.
  • Six months of experience working with the public, with experience in a security or social service environment preferred; or an equivalent combination of training and experience that provides the required knowledge, skills, and abilities.

Nice To Haves

  • High school diploma or GED.
  • Experience working in a security or social service environment.

Responsibilities

  • Monitor clients’ behavior and activities to ensure compliance with program and facility rules and guidelines.
  • Direct clients in a trauma-informed way regarding appropriate behavior needed to remain in the program or facility.
  • Provide building and grounds security by remaining aware of activities in residential dorms.
  • Perform intake for clients checking into the shelter.
  • Maintain an accurate record of the shelter intake bed list.
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