Housing Manager

Sagamok Anishnawbek

10d

About The Position

The Housing Manager shall assume the leadership role in the planning, organizing, controlling, and evaluation of Sagamok Anishnawbek’s housing program. The Housing Manager shall direct and oversee the day-to-day operations of the program to achieve goals within available resources. The housing program is composed of the following services: repairs and maintenance to Sagamok’s rental units, administration of home improvement and home renovation programs, annual inspection of rental housing units, rent and loan collection, construction of new housing units, and public relations. In support of Sagamok Anishnawbek’s goal of providing quality management, the Housing Manager shall continuously strive to improve operations, streamline work processes, and work cooperatively with other departments to provide quality services to its membership. The Housing Manager shall perform assignments in accordance with professional and federal laws and the Housing Policy and Procedures Manual.

Requirements

Minimum 5–7 years of progressive experience in housing, property management, or infrastructure-related roles.
Minimum 2–3 years in a supervisory or management role.
Experience managing housing programs, tenant relations, maintenance operations, and capital projects.
Strong knowledge of: Housing policies, procedures, and program administration
Strong knowledge of: Building maintenance and basic construction principles
Strong knowledge of: Tenant relations and conflict resolution
Strong knowledge of: Budgeting and financial management
Familiarity with: Funding agencies and programs (e.g., CMHC, ISC)
Familiarity with: Health and safety regulations and building codes
Familiarity with: Asset management and housing lifecycle planning
Proficiency in: Microsoft Office Suite (Word, Excel, Outlook)
Valid driver’s license and vehicle for on-the-job use.
Must be able to work flexible hours.
Sign and maintain an annual oath of confidentiality.
Secure and maintain certification in Privacy and Confidentiality.
Must provide a criminal record check prior to commencing employment.

Nice To Haves

Experience working in a First Nation or Indigenous community setting is considered a strong asset.
Housing or property management systems (an asset)

Responsibilities

Attend and participate in regular Housing team meetings.
Participate in regular supervisions and an annual performance evaluation with the Housing Director.
Conducts employee performance evaluations on housing staff on an annual basis.
Prepare an annual housing work plan in consultation with housing staff and in line with organizational goals and objectives.
In consultation with the Housing Director and housing staff, prepare an annual housing budget for approval by the Standing Committee.
Manage and control expenditures of the housing budget.
Review monthly and quarterly financial statements and adjust as required.
Ensure that staff operates within budget and within the personnel policies.
Prepare quarterly and annual activity and statistical reports for submission to the Housing Director.
Periodically evaluate each of the housing services’ effectiveness.
Implement the housing policy manual and establish administrative procedures.
Monitor the effectiveness of housing policies and recommend amendments or additions to the Housing Committee as required.
Through briefing papers, interpret and advise the Housing Director of federal and provincial legislation or initiatives that may impact the housing program.
Schedule and delegate assignments and provide a range of supervisory activities for the housing staff.
Prepare proposals for projected-oriented activities.
Participate in community development meetings and training sessions and ISO activities as required.
Review and sign housing staffs’ monthly time sheets and travel claims.
Provide workable solutions and attempt to resolve and build consensus when disputes between employees arise.
Coordinate mediation sessions using external resources when necessary.
Participate in various associations and organizations to learn new practices and trends, to remain informed of current affairs and issues affecting the housing program and to enhance personal growth.
Coordinate and follow up on meetings of the Housing Committee.
Keep subordinate personnel records up to date.
Forecast and plan for future housing demands based on demographic profiles.
Ensure that a database of occupancy within Sagamok owned houses is maintained.
Design and negotiate contracts with contractors and consultants regarding services that cannot be provided internally.
Monitor new construction and renovation projects to ensure cost effectiveness.
Initiate and supervise housing contract work carried out for Sagamok Anishnawbek.
Oversee inspections and the completion of work orders to maintain housing owned by Sagamok Anishnawbek.
Train new and existing staff in existing work methods to ensure conformance with accepted standards.
Coordinate prompt and professional follow up action in response to community complaints or problems.
Alert the Housing Committee of sensitive or complex problems in a timely fashion so that appropriate action can be taken.
Monitor collection and ensure that rents and loans are collected in a timely manner in accordance with the housing policy.
Collect rent from tenants who are in arrears and set up payment schedules as appropriate.
Ensure that all records and housing files include an up-to-date priority list of members’ applications for housing assistance.
Forecast supply needs and negotiate with vendors to purchase supplies at discount prices.
Develop and implement a cost-effective equipment replacement program.
Direct the ongoing implementation of a fixed asset inventory management system.
Oversee the development and review of operation and maintenance standards and policies.
Educate and inform community members of issues relating to housing.
Ensure that the housing program staff maintain their required training certification.
Ensure that health and safety training occurs on a regular basis (WHMIS, confined space, transportation of dangerous goods, CPR and first aid).