Housing Manager-Summer

EF Education First / HultPasadena, CA
12dOnsite

About The Position

In this role, you will assume overall responsibility for the smooth running of the residence and ensure a high level of customer service and student satisfaction. Your key tasks will consist of, but not be limited to: Planning and managing arrivals and departures. Allocating accommodations to students and EF staff and keeping accurate records of rooming assignments. Ensuring accommodation meets high standards of quality, cleanliness, and comfort. Manage a team of Residential Advisors and the Housing Coordinator in daily operations and tasks. Manage room keys and linen exchange. Liaising closely with catering and residence suppliers Calculating daily catering requirements and ensuring consistently high-quality meals. Coordinating damage checks and collecting compensation. Creating staff rotations for meal and night duties. Assist the Campus Manager with student welfare and discipline. Responding to problems and emergency situations should they arise.

Requirements

  • Must be legally able to work in the U.S (United States) or have a work permit.
  • Applicants must be age 21 or older.

Nice To Haves

  • University degree or relevant experience.
  • Enthusiastic, organized, and a natural leader.
  • Strong communicator.
  • Able to work independently and lead a team with little oversight from a manager.
  • Decisive – able to act fast and make informed decisions in the moment.
  • Passionate about customer service and quality.

Responsibilities

  • Planning and managing arrivals and departures.
  • Allocating accommodations to students and EF staff and keeping accurate records of rooming assignments.
  • Ensuring accommodation meets high standards of quality, cleanliness, and comfort.
  • Manage a team of Residential Advisors and the Housing Coordinator in daily operations and tasks.
  • Manage room keys and linen exchange.
  • Liaising closely with catering and residence suppliers
  • Calculating daily catering requirements and ensuring consistently high-quality meals.
  • Coordinating damage checks and collecting compensation.
  • Creating staff rotations for meal and night duties.
  • Assist the Campus Manager with student welfare and discipline.
  • Responding to problems and emergency situations should they arise.

Benefits

  • Room & Board
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